Retail Knowledge provides learners with the basic understanding on the Retail sector, such as customer service and teamwork. The Level 1 Certificate is our entry level qualification within our Retail course range.
DurationCourse Overview
Retail Knowledge provides learners with the basic understanding on the Retail sector, such as customer service and teamwork. The Level 1 Certificate is our entry level qualification within our Retail course range.
This course allows candidates to learn, develop and practice the skills required for employment and/or career progression in the retail sector and contributes in a learner’s understanding for further education.
Who Is This Course For?
Designed for learners who wish to gain a basic understanding of the Retail sector and aims help those candidates learn, develop and practice the skills required for employment and/or career progression.
Learning Outcomes
To achieve this qualification learners will have to complete a selection of mandatory modules including: Understanding the business of retail; Understanding customer service in the retail sector; Understanding how a retail business maintains health, safety and security on its premises and Understanding the retail selling process.
In addition learners will choose a selection of optional modules, sample topics include:
Understanding retail consumer law
Understanding security and loss prevention in a retail business
Welcome To Rutledge Recruitment & Training
"Maximising People Potential"
With 17 locations across Northern Ireland, Rutledge is one of the leading providers of Recruitment and Training services; including Permanent/Temporary Recruitment, Healthcare Recruitment, Domiciliary Care Services, Sales & Leadership training, Private Vocational Courses and Government training initiatives (Skills for Life & Work, and Apprenticeships NI).
We provide Retail Sales Training Programmes that drive exceptional results for businesses and their Retail Sales Teams.
Through this the delegate will be able to make a strategic plan and develop necessary steps to increase retail sales, create critical metrics to measure the performance.
The Retail Management Diploma Course is a must for anyone who wants to progress to a management role within the retail sector. It is also perfect for anyone looking to gain essential skills to kickstart their retail career.
Retail management saves time and ensures the customers easily locate their desired merchandise and return home satisfied. An effective management avoids unnecessary chaos at the store. Effective Management controls shopliftings to a large extent.
Our comprehensive course covers all aspects of retail, with a distinct focus on the management of technology, people culture and ethical and sustainable considerations and a supportive learning experience through engagement with a leading UK retailer, giving you the chance to see what real life ret...
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