We are not just a tick box training company. Give us the opportunity to share with you our knowledge, skills and experience to help you increase safety for you, your team and the public.
Level 2 Award in Conflict Management course is offered by Training By Professionals Ltd
We are not just a tick box training company. Give us the opportunity to share with you our knowledge, skills and experience to help you increase safety for you, your team and the public.
So, why us?
Professionalism
We are a group of Emergency Service and Military Professionals that want to share our skills and experience with you. We only allow people to deliver courses for us who have ‘been there and done it!’ If you’re going to do a training course, you may as well make it worth your time and money!
Strong Governance
Our courses sit on the Regulated Qualifications Framework (RQF) and our awarding organisation is Highfield Qualifications. Highfield are regulated by Ofqual, Qualifications Wales, Scottish Qualifications Authority, the Council for the Curriculum and Examinations and Assessment (CCEA)
How It Works
General
Select what learning you would like to do from our courses. This is broken down into Security, First Aid and Fire Safety.
Once inside the correct area you can select which individual course you want to do by clicking the ‘more info’ button. Make sure you select the correct one because some are in person courses, some are eLearning modules.
You will now see available courses. Dates and locations will be available to see underneath the course.
Once you decide which course is right for you, click the ‘book now’ button.
This will now take you through to our booking platform powered by Genius Software. This is a highly secure Amazon Web Service cloud platform so you can be assured that your data is secure.
Follow the instructions, fill in the details required and pay.
When this is complete, a booking confirmation email will be sent with Joining Instructions attached.
Follow these instructions before arriving on day 1 of your training course.
See you soon and enjoy your learning
Prepare Prevent Protect
Our mission
Increase public safety through no nonsense training at a reasonable price!
We are not just a tick box training company. Give us the opportunity to share with you our knowledge, skills and experience to help you increase safety for you, your team and the public.
So, why us?
Professionalism
We are a group of Emergency Service and Military Professionals that want to share our skills and experience with you. We only allow people to deliver courses for us who have ‘been there and done it!’ If you’re going to do a training course, you may as well make it worth your time and money!
Strong Governance
Our courses sit on the Regulated Qualifications Framework (RQF) and our awarding organisation is Highfield Qualifications. Highfield are regulated by Ofqual, Qualifications Wales, Scottish Qualifications Authority, the Council for the Curriculum and Examinations and Assessment (CCEA)
Do you want to become a confident First Aider?
Do you want to increase your fire safety awareness or to become a Fire Warden?
Do you need to increase your health and safety knowledge and compliance within the workplace?
It can be a useful qualification for individuals who would like a better understanding of how to prevent conflict situations arising and feel more confident in being able to deal with situations if they arise.
A beneficial course for those who experience difficult situations and customers, both over the phone and face-to-face on a regular basis. The trainer covers the skills required to understand what causes customers to be demanding, how to diffuse the situation, how to not take criticism personally, m...
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
This course is intended for anyone who deals with customers particularly over the telephone. It is particularly effective for workers in a call centre environment. However, the course has many applications and can be used to develop all sorts of customer service issues.
This course on managing conflict will equip attendees with the skills and knowledge necessary to help them manage and positively engage with conflict.
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