This qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role.
DurationThis qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role.
This includes how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Customer service Course in Leicester builds up the customer experience. Our experienced staff will guide you and trained you for soft talking, communication skills in different languages and many more with the customers.
In short candidate can learn more and more by getting the training course from our Bright Learning centre. Candidate will be awarded with certificate of this course.
Course Content:
You will learn following unit to achieve this qualification:
Our aim is to provide educational services that allow learners to reach their potential to experience success in life. We help our learners obtain an education which will give them.
The knowledge and skills necessary for improving their lives and their communities.We keep a can-do attitude and believe language and age is no barrier to success. Mission Statement of Bright Learning Centre
This is a Level 2 Customer Services Qualification. This accredited qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations.
A one day Telephone Skills Training Course that includes the Qualities and Key Skills to help you develop and maintain customer relationships and achieve success when using the Telephone.
This course is designed to help leaders put customers at the heart of their company’s vision, mission and strategy.
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation, these can be a combination of internal and external customers. Your core responsibility will be to provide a high quality service to customers which will be delivered
This collection of courses covers topics such as using the right language, nurturing customer relationships, maintaining composure, and more.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore