Level 2 Cabin Crew

by University College Birmingham Claim Listing

On our Level 2 Cabin Crew course, you will learn how to coordinate a safe flight, prepare the cabin, get passengers aboard and perform safety procedures as well as how to deal with emergencies.

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University College Birmingham Logo

img Duration

1 Year

Course Details

Do you want a job that gives you the opportunity to travel, discover new cultures and mix with people from all walks of life? Our Cabin Crew college course will equip you with the essential skills to help you take off towards your dream career in the aviation and airline industry.

Being part of a cabin crew team gives you the chance to demonstrate first-class customer service skills and provide passengers with a fantastic experience to remember.

On our Level 2 Cabin Crew course, you will learn how to coordinate a safe flight, prepare the cabin, get passengers aboard and perform safety procedures as well as how to deal with emergencies.

University College Birmingham is a recognised Institute of Travel and Tourism (ITT) Centre of Excellence, and you will be learning in state-of-the-art simulation facilities within our Aviation and Tourism Suite. Completing the Level 2 course can help you to land your first job working in a cabin crew team, or go on to further study and career progression in the aviation sector.

Course breakdown

Topics you will study:

  • Introduction to Airline/Aviation Operations

  • Airline Health, Safety and Security

  • Crew Room Duties

  • Role of Air Cabin Crew (On Board)

  • Preparation for Employment as Air Cabin Crew

  • Health and Safety

  • Aviation Security

  • Aviation Communications

  • Airline Emergency Procedures

Maths and English

To help you secure your dream career, you will also continue developing your maths and English skills alongside your full-time course. If you haven’t achieved GCSE grade 4/C in English and maths at age 16, you will continue to study these through resits or taking Functional Skills at an appropriate level.

How maths will support your career

  • Calculating duty free allowances for different areas of travel

  • Working out different currency conversions

  • Ordering goods and services

  • Managing a budget

How English will support your career

  • Good quality speaking and listening skills are needed when communicating with colleagues and customers

  • Customer service requires good English skills in speaking and written communication

  • Accurate reading is vital for following instructions, reading documents and emails or understanding the ideas, aspirations and demands of colleagues and competitors

  • English is important when preparing a CV and a business proposal, and for putting together advertising and marketing plans for your business

  • Birmingham Branch

    Summer Row, Birmingham B3 1JB, Birmingham

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