The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. NCFE qualifications will provide you with key skills and knowledge to gain employment in this fast growing industry.
DurationCourse Overview
The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. NCFE qualifications will provide you with key skills and knowledge to gain employment in this fast growing industry.
Located near Windsor, we have the benefit of a leading cultural heritage on our doorstep, alongside LEGOLAND Windsor Resort and two major airports , with whom we offer further retail training opportunities.
The course gives you the skills and knowledge to work in airports, airlines, tour operators, travel agencies, hotels or other accommodation, tourist information centres, tourist attractions, cruise line companies, holiday centres, conference or events organisations.
We have great links with employers with whom we work to provide routes into employment. You will be taught by a team of lecturers with a high level of commercial knowledge and subject experience.
Students will also have the opportunity to visit employers such as British Airways. Trips are an important part of the course. Previously students have been to Winter Wonderland, Thorpe Park and Central London. UK work experience is a compulsory part of the course.What will I study?
The following units will be covered:
Worldwide Travel & Tourism Destinations
The UK travel and tourism industry
Customer service in travel and tourism
Hospitality in Travel and Tourism
Airports and Airlines
Organising and Event
Understanding Specialist Tourism
You will also study a Cabin Crew Introduction course and receive a separate certificate.
You also have the opportunity to improve your English and Maths skills at an appropriate level.
How will I be assessed?
Essays, reports, presentations, project work, role plays, simulated experiences, short answer questions and test.
What qualification will I get?
Level 2 Diploma in Travel and Tourism
Where can this course lead?
The course will provide you with the knowledge and skills to commence an exciting and fulfilling career within the travel and tourism industry, or further study at Level 3 Diploma in Travel and Tourism.
Windsor Forest Colleges Group
Our group of colleges was formed in 2017 following the merger between East Berkshire College and Strode’s College. The Group was expanded in 2022 when it merged with Berkshire College of Agriculture (BCA).
Our Vision
Our Values
Our students will be recognised locally and nationally for their positive impact on the communities and industries in which they choose to work.
Our Purpose
To inspire our students to gain the skills, knowledge and behaviours they need to be resilient and thrive in an ever-changing world.
Excellence: A culture of creativity, high expectations, ambition and aspiration
Respect: Fairness, courtesy and mutual respect for each other and our environment
Integrity: Honesty, openness and trust at the heart of College life
Diversity: Celebrating diversity and inclusivity as a key to our success
Equality & Diversity
The Windsor Forest Colleges Group is proud of its diverse student and staff community. The College currently has students from more than 100 nations, with the youngest aged 14 and the oldest aged 90.
Our Single Equality Scheme outlines how we seek to ensure that the College is free from discrimination and strives constantly to move beyond legal compliance towards best practice in promoting and celebrating equality and diversity.
We are committed to promoting equality and opposing discrimination on the protected characteristics under The Equality Act 2010, namely:
Age
Race
Gender
Disability
Values, beliefs and faith
Socio-economic background
Transgender/gender re-assignment
Marriage/civil partnerships
Pregnancy and maternity
Socio-economic background is not a “protected characteristic” under the Equality Act 2010. We have included it as we consider the experiences of people whose life chances are affected by their social identity, in particular those from disadvantaged socio-economic backgrounds, important.
We will publish a range of equality data and information to demonstrate how we are meeting the Public Sector Equality Duty. We have also published equality objectives from April 2012.
Throughout this one year course, you will study a variety of units, where you will realise just how the travel and tourism industry links with so many sectors of work.
You will study The UK Travel and Tourism Sector, UK Travel and Tourism Destinations, International Travel and Tourism Destinations, Travel and Tourism Business Environments, The Development of Travel and Tourism in the UK, Factors Affecting Worldwide Travel and Tourism, and Airports and Airlines
This course will help you to develop the skills required for employment in the Aviation, or Airport Ground Industry. It covers everything from customer service and employability skills, to health and safety procedures.
This Level 2 course focuses on an introduction to working as cabin crew. You will develop your knowledge and understanding of airline health, safety and security, how to respond to unplanned emergencies onboard, selling products and services to passengers and making announcements onboard the aircra...
Making passenger announcements on board an aircraft
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