Level 2: Retail, Customer Service & Sales Support Course is offered by MSL Training. If you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.
DurationIf you have no experience or qualifications, or you’ve been out of study for some time, this is a great place to start.
You’ll learn about:
You’ve come to the right place. MSL is a foundation training provider which has helped thousands of people into employment or further study since we began in 1998.
We’re pretty proud of our 90% course completion rate but it’s not just about leaving with a piece of paper. It’s about having the confidence and self-belief to apply your skills to the next stage in your journey.
To provide an effective service in today's results orientated environment requires many skills.
You must go beyond simply delivering your product to develop strong relationships with your customers. It is essential that you provide a unique customer experience by proactively anticipating your customers? needs and exceeding their expectations every single time.
Customer Service course is offered by Ardito Corporate Training for all skill level. Our class sizes are small, allowing attendees to receive extensive attention and assistance from our highly experienced tutors. In addition, comprehensive ‘take-home’ course material is provided.
Customer expectations of service keep getting higher. This programme takes a practical yet light-hearted approach to the challenges of providing effective service. It coaches people in the important etiquette for dealing with customers and teaches useable skills in handling difficult situations...
Successful organisations understand the vital importance of building their people’s capability to create an exceptional customer service experience.
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