The Highfield Level 3 Award in the Delivery of Conflict Management Training (RQF) has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.
DurationThe Highfield Level 3 Award in the Delivery of Conflict Management Training (RQF) has been developed to meet the requirements of trainers who wish to deliver scenario-based conflict management training.
The qualification is suitable for delivery across a wide range of sectors and is particularly beneficial to those delivering training in a customer facing role such as security guards and public area personnel, customer services positions, baliffs, door supervisors, event and entertainment personnel and close protection personnel.
This qualification is also linked to and meets the requirments of the Security Industry Authority (SIA) specification for those delivering the licence to practice qualifications which include scenario-based conflict management training.
Course Contents
How communication can be used to solve problems and reduce the likelihood of conflict
Factors that influence human responses in conflict situations
How to assess and reduce risks in conflict situations
How to communicate effectively and de-escalate conflict in emotive situations; and
Good practice to follow after conflict situations.
Who we are
HZL is an established private training provider founded in 2000 and based in the Derby area. We supply both recognised and bespoke courses and training to all areas of industry through our team of highly qualified and operationally experienced teachers, trainers and practitioners.
HZL was formed to fill a gap in the market for quality assured training to ensure compliance with national training and occupational standards within the areas of education and training, assessment of vocational and occupational competencies, quality assurance, risk mitigation and risk management through the public service sector and security industry. These courses include personal safety, close protection, CCTV, working in hostile environments, medical emergencies and lone working.
Learn how to identify and manage conflict in the workplace using resolution strategies to minimise impact on this 1-day, 5-star rated course.
The objective of this course is to develop techniques for dealing with conflict and to understand the nature of and the necessity of conflict. Wherever you work, whatever you do there is always the possibility for conflict. Many people find conflict extremely difficult to deal with and often shy a...
Dealing with difficult people or situations can be the most challenging aspect owners and managers need to handle. Often these are put in the ‘too hard to do pile’ and managers may put off the conversations they know they need to have.
We offer a flexible approach in delivering training ensuring all individuals and businesses are receiving training at the appropriate pace and timescale to suit. We work with many companies within Gloucestershire and throughout England. See what they have to say about us:
Conflict Management course is offered by Northern Skills Group. Our team have excellent knowledge and understanding in many industry sectors and have the right tools to create a tailored training solution for your business.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore