The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. Our NCFE qualifications will provide you with key skills and knowledge to gain employment in this fast-growing industry. Located near Windsor, we have the benefit of a leadi
DurationCourse Overview
The travel & tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. Our NCFE qualifications will provide you with key skills and knowledge to gain employment in this fast-growing industry. Located near Windsor, we have the benefit of a leading cultural heritage on our doorstep, alongside LEGOLAND Windsor Resort and two major airports.
The course gives you the skills and knowledge to work in airports, airlines, tour operators, travel agencies, hotels or other accommodation, tourist information centres, tourist attractions, cruise line companies, holiday centres, conference or events organisations.
We have great links with employers such as Castle Hotel Windsor and Monkey Island Estate, with whom we work to provide routes into employment. You will be taught by a team of lecturers with a high level of commercial knowledge and subject experience.
Students will also have the opportunity to visit employers such as British Airways. Trips are an important part of the course. Previously students have been to Peak District, Thorpe Park and Central London.
UK work experience is a compulsory part of the course and for the most dedicated students there are opportunities for a three-week internship in Spain or Portugal.
Our travel course has been endorsed by Cove UK. Learners will have an opportunity to visit Seal Bay Resort in Selsey. StuWhat will I study?
The following units will be covered:
UK travel and tourism
Customer Service
Leadership and Human Resources
Investigating Cabin Crew
Responsible Tourism
Airport Terminal Operations
Tour Guiding
Travel Agencies
Specialist Tourism
Marketing
You will also study Cabin Crew Introduction course and receive an additional certificate qualification for this, which is perfect for those wishing to pursue an airport-based career.
dents will be completing an assignment whilst experiencing a three-night stay at the resort.
What qualification will I get?
Level 3 Extended Diploma in Travel & Tourism
Where can this course lead?
Working in the Tourism and Travel industry or University
The course will provide you with the knowledge and skills to commence an exciting and fulfilling career within the travel and tourism industry at supervisory level. NCFE Qualifications carry 48 to 160 UCAS points and are widely accepted by Universities across the country.
Windsor Forest Colleges Group
Our group of colleges was formed in 2017 following the merger between East Berkshire College and Strode’s College. The Group was expanded in 2022 when it merged with Berkshire College of Agriculture (BCA).
Our Vision
Our Values
Our students will be recognised locally and nationally for their positive impact on the communities and industries in which they choose to work.
Our Purpose
To inspire our students to gain the skills, knowledge and behaviours they need to be resilient and thrive in an ever-changing world.
Excellence: A culture of creativity, high expectations, ambition and aspiration
Respect: Fairness, courtesy and mutual respect for each other and our environment
Integrity: Honesty, openness and trust at the heart of College life
Diversity: Celebrating diversity and inclusivity as a key to our success
Equality & Diversity
The Windsor Forest Colleges Group is proud of its diverse student and staff community. The College currently has students from more than 100 nations, with the youngest aged 14 and the oldest aged 90.
Our Single Equality Scheme outlines how we seek to ensure that the College is free from discrimination and strives constantly to move beyond legal compliance towards best practice in promoting and celebrating equality and diversity.
We are committed to promoting equality and opposing discrimination on the protected characteristics under The Equality Act 2010, namely:
Age
Race
Gender
Disability
Values, beliefs and faith
Socio-economic background
Transgender/gender re-assignment
Marriage/civil partnerships
Pregnancy and maternity
Socio-economic background is not a “protected characteristic” under the Equality Act 2010. We have included it as we consider the experiences of people whose life chances are affected by their social identity, in particular those from disadvantaged socio-economic backgrounds, important.
We will publish a range of equality data and information to demonstrate how we are meeting the Public Sector Equality Duty. We have also published equality objectives from April 2012.
Investigating travel and tourism - develop the knowledge and understanding of the travel and tourism sector, its component industries, their role and the interrelationships within the sector
As a CCTO we must ensure competency before issuing a CCA. In the event that a module is failed, 1 resit is permitted. If there are a total of 3 test failures, the learner would be asked to attend a future course for a resit. SkyPeople Training will provide support and coaching behind this move, to ...
If your role involves managing and building relationships with clients, this account management training course is for you
Additionally, you gain experience in delivery of effective customer service.
On this year-long course you will build up a portfolio of work finding out about all the different component industries within the travel and tourism sector and studying subjects such as Customer Service, Visitor Attractions, and Tourist Destinations.
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