Level 5 Apprenticeship in Leadership and Management- Operations or Departmental Manager

by Middlesbrough College Claim Listing

They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

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Middlesbrough College Logo

img Duration

29 Months

Course Details

Course overview

Suitable for someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy.

They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.

Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial/budget and resource management, talent management, coaching and mentoring.

Roles may include: Operations Manager, Regional Manager, Divisional Manager, Department Manager and specialist managers.

What will I study?

  • Operational management

  • Project management

  • Finance/Budget management

  • Leading people

  • Managing people

  • Self awareness

  • Management of self

  • Communnication

  • Building relationships

  • Problem solving and decision making

What are the entry requirements?

Applicants should be in emplyment in a suitable role, including an operational management position where the study elements are required.

Applicants are required to have gained a Level 2 English and Maths (GCSE Grades 9-4 / A-C). Certificates will need to be produced at enrolment.

How will I be assessed?

  • Classroom delivery

  • Work based assessment

  • Scenario-based assessment

  • Portfolio of evidence

  • Professional discussion

  • End point assessment

  • Knowledge Test using scenarios and questions

  • Structured competency based interview

  • Assessment of portfolio of evidence

  • Assessment of and presentation on work-based project

  • Professional discussion relating to CPD activity

What can I do next?

Roles may include:

  • Operations Manager

  • Regional Manager

  • Divisional Manager

  • Department Manager and Specialist Managers

Learners can also progress into a degree in Businesss Management or a Level 7 Management apprenticeship.

  • Middlesbrough Branch

    Dock Street, Middlesbrough

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