Low Voltage Rescue

Our Team

Hi – I’m Jess, one of MSS Safety’s Senior Trainers

Since joining MSS in early 2017, I’ve grown exponentially as a trainer and service technician, with prior experience Working safely at Height and with Confined Spaces. I now specialise in Gas Detection and Breathing Apparatus including full rebuild and recertification of Customer Assets, along with training our entire scope of units.

I look forward to meeting new, and returning, trainees and helping you find the ‘light-bulb’ moment where you understand how simple it can be to protect yourself and others at work, allowing us all to return home to our families at the end of the day.

Policy Statement

• This statement outlines how MSS uses and manages personal information provided to or collected by us. This policy complies with the Australian Privacy Principles and the Commonwealth Privacy Act.

• This Policy details the procedural rules and information relating to access to records to ensure the privacy and confidentiality of those records is maintained by MSS

• MSS may, from time to time, review and update this policy to take account of new laws and technology, or changes to our operations and practices and to ensure it remains appropriate to the changing environment.

Information Collected About You

• The type of information MSS collects and holds about individuals includes, but is not limited to, personal information, including sensitive information about: course participants, trainees, job applicants, workers, contractors and other people who come into contact with MSS.

• In the case of MSS providing you with accredited training, we are legislatively required, before service delivery, to collect specific personal information records from all participants including, but not restricted to: name, date of birth, address(es), country of birth, racial or ethnic origin, language and gender.

• In certain circumstances MSS may be required to collect government-related identifiers such as your Unique Student Identifier or Drivers Licence Number. We will not use or disclose this information unless we are authorised by law.

Information Provided

• MSS will generally collect personal information by way of forms filled out, face-to-face meetings, interviews, or telephone calls.

• In general, MSS will only collect personal information from the individual concerned, however on occasion personal information about you may be collected from other sources (e.g. Employer or another Registered Training Organisation) when: • you consent to us collecting the information, or • it is unreasonable or impracticable to collect the information from you

• In some circumstances MSS may legally be provided with personal information about an individual from a third party, for example a report provided by a medical professional or an organisation.

Use of Personal Information

• MSS will use personal information we collect about you for the primary purpose of providing you with training, or other products and services requested by you, and for such other secondary purposes that are related to us doing that and reasonably expected, or to which you have consented.

• The purposes for which MSS uses personal information include: • day-to-day administration • looking after course participant’s training, social and medical well-being • to satisfy MSS legal obligations and allow MSS to discharge its duty of care • where MSS is required to collect the information on behalf of the government (e.g. when providing Nationally Recognised Training or for taxation reporting purposes)

• Where lawful and practicable, you may use MSS’s services anonymously. However, in certain cases where MSS requests personal information from you, if the information requested is not obtained, MSS may not be able to provide its full range of services to you (e.g. accredited training).

• In relation to personal information of job applicants, MSS’s primary purpose of collection is to assess and if deemed suitable to engage the applicant. The purposes for which MSS uses personal information of job applicants and contractors include:

  • assessing suitability of an individual for a position or contract and in administering the individual's employment contract, as the case may be  

  • for insurance purposes

  • to satisfy MSS legal obligations, for example, in relation to industrial or taxation legislation