On this course, we will help you to develop the knowledge, insight and skills to operate in a global business. Importantly, you will also gain the ability to design and manage a luxury hospitality brand.
In the $6 trillion global hospitality business, the luxury sector is growing faster than any other. This Masters in hospitality management can help to launch your career in a highly lucrative and competitive market.
On this course, we will help you to develop the knowledge, insight and skills to operate in a global business. Importantly, you will also gain the ability to design and manage a luxury hospitality brand.
You will study in London, one of the world’s most popular destinations for international tourists who expect a luxury travel experience. This enviable location will help you to gain exposure to the industry, supplement your learning and build contacts.
Extended Masters and Enhanced Extended Masters options
If you have an undergraduate degree but do not meet the entry criteria for this course, you may qualify for our Extended Masters or Enhanced Extended Masters courses.
These courses feature four specially designed modules which will improve your academic and English skills. Once completed you can progress directly onto the regular Masters course. See below for more information.
Course Detail
This course combines a dedicated academic focus with a study of contemporary managerial and strategic issues. You will learn about the business environment in which luxury brands operate, the customer experience and reputation management in the digital world of luxury hospitality management.
To help you develop your advanced management skills, you will focus on the subtleties that separate businesses and services in the luxury hospitality sector today.
This will allow you to develop a critical understanding of the operational, financial and cultural imperatives of luxury hospitality and the impact of changes in that environment at national and international levels.
You will address the opportunities and challenges involved in designing the customer experience within the luxury hospitality industry, focusing on the strategies that will help your future employer to achieve their goals.
You will also develop your ability to understand the broader demands of management at higher levels, including measuring and analysing the financial, social and environmental performance of the business.
We have been offering postgraduate courses in hospitality management since 1991 and have strong links with leading figures in the industry, many of whom are Patrons, Fellows and alumni of the School.
Extended Masters and Enhanced Extended Masters
Our Extended Masters and Enhanced Extended Masters courses are intended for students who already have an undergraduate degree but don't meet the entry requirements to study for a Masters degree.
Over a full-time semester, you will study four modules specially designed to improve your academic and English language skills:
Advanced Study Skills
Critical Thinking, Analysis and Evaluation
Statistics
English (Business English on the Enhanced course)
Once completed, you will progress directly onto the core Masters course.
Entry requirements
Requirements:UK
You should have a good honours degree (2:2 or above) from a UK university or equivalent. We may also offer you a place based on work experience or previous learning.
All applications are considered individually. Find out more about our processes for recognising previous experience.
If you don’t have standard academic qualifications then we usually need an academic and a personal reference stamped by an employer / organisation.
If you are from the UK then you may also be asked to attend an interview.
International
You need to meet our English language requirement - a minimum of IELTS 6.5, with at least 5.5 for each of the 4 individual components (Reading, Writing, Speaking and Listening). Visit our English language requirements page for information on other English language tests we accept.
You also need Level 6 qualifications at the same level as UK applicants. In some countries where teaching is in English, we may accept local qualifications. Check for local equivalents.
We offer pre-sessional English language courses if you do not meet these requirements.
Career-Focused Courses With Excellent Teaching In A Campus Designed For A Great Student Experience
University of the Year for Social Inclusion in the Daily Mail University Guide 2024.
Best modern* London university (non-specialist) in the Complete University Guide 2024.
In the top 30% of universities nationwide in The Guardian University Guide 2024.
Number 1 London university (non-specialist) - National Student Survey 2023**.
Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024.
80% of our research is rated as world-leading (4*) or internationally excellent (3*) in the latest Government Research Excellence Framework (REF) assessment.
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