Manage the Business Leadership & Management

Context

Following the successful design and delivery of the Jobcentre Plus (JCP) programme in Scotland and the JCP National CMI Diploma Programmes throughout the UK over a 4 year period, Eliesha was awarded a 4 year 3 month contract in December 2009 for the delivery of a DWP National CMI Level 5 Certificate and Diploma in Leadership and Management programme.

Eliesha was also required to deliver a two day coaching workshop for DWP managers who acted as internal coaches to the CMI Diploma students.

Objectives

DWP required a focused leadership and management development programme that could be seen to have an immediate impact upon the business performance of those staff undertaking the programme.

• Training interventions to be tailored to the specific needs of the business

• External accreditation through a widely recognised professional qualification

• National recognition

• Up-skill senior and middle managers

• Improve business performance as a direct result of individual development

• Minimum disruption in terms of release from the business to complete training

For those internal coaches who wished to achieve an accreditation, Eliesha was able to offer the Level 5 ILM Coaching Diploma and a group of 30 took up this option.

DWP required a supplier with a flexible approach and the capacity to launch each year up to:

• 23 Certificate programmes (Programme 1)

• 12 Diploma programmes (Programme 2)