A manager/team leader/supervisor cannot succeed without effective communication skills. Technical knowledge and industry knowledge cannot be used effectively in a management position without effective communication skills.
A manager/team leader/supervisor cannot succeed without effective communication skills. Technical knowledge and industry knowledge cannot be used effectively in a management position without effective communication skills. Managers/team leaders/supervisors must communicate with staff, colleagues and customers.
Customer problems occur when there is poor communication. Staff problems are often caused by poor communication. Management tasks such as counselling, appraisal, delegation, presentations and meetings are all dramatically affected by the calibre of communication skills.
Colleagues may ignore managers when they have communication problems. Conversely, good communication skills aid the success of the manager.
In this practical and thought-provoking course, participants will learn the skills, techniques and concepts that are essential to success.
Course Objectives:
After attending the course, participants will have the ability to:
As one of the UK’s leading training companies, Structured Training has over 30 years experience in providing practical people development solutions that deliver real business impact. We work with a range of national and international customers across the following core capabilities:
Working with you to improve the quality of your service through your people. Developing Your People, Growing Your Business, Achieving Your Dreams. Let us work with you! Sandra Pollock is a Chartered Fellow and a Registered and Approved GrowthAccelerator Business Coach working with businesses and ma...
This programme will help you shape how you communicate so that you get the very best out of all of your interactions, even the tough ones. We’ll break this down into 4 key areas so that you have a clear understanding of how you think, how you interact, how you deliver and how you lead and how to ...
GCVS supports the voluntary sector to succeed and meet the needs of local communities. We do this by providing a wide range of services, training and opportunities for community groups, charities, voluntary organisations and social enterprises.
Every letter, report and memo speaks volumes about your organisation. It is therefore important to ensure that when it leaves your organisation every document is crisp, polished and professional.
Smart Coaching & Training was officially formed in 2013 by bringing together a number of organisations, some created as far back as 1996. Based in Bristol we work with a few trusted associates and partners, and other colleagues.
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