Management Communication

Our Management Communication Course is designed for Team Leaders and Managers who want to develop their communication skills in order to achieve better outcomes.

Are there occasions when something you said to another person was misunderstood and/or you misunderstood what someone else said to you?

Have you ever considered why this happened?

This may happen more than you think, particularly in business; as we are rushing around trying to get things done quickly.

So perhaps we don’t spend enough time thinking about how we communicate or even choosing the most effective media – how many of us have over relied on email?

In our experience, staff often name communication as being in the top 3 of business areas that can be improved.

Developing your communication skills as a manager is a good place to start.

Management Communication Course Benefits

When you have attended this Management Communication Course you will know how to adapt your communication with colleagues, peers and managers so that you avoid misunderstandings and confrontation.

You will understand the different communication styles of others and be able to adapt your style accordingly.

You will also recognise the importance of getting to know how others prefer to receive communication and how much detail they require.

If you send an email to a colleague, I’m sure you don’t want to switch them off, if they are a non-detail person and you’ve sent a very detailed email!

By developing your communication skills; You will feel relaxed and confident about getting your message across and thereby achieving better results.

During this course you will…

• Identify the importance of effective communication for managers.

• Discuss the consequences to the business of ineffective communication.

• Be introduced to a personality types assessment & assess ways to adapt your communication to different colleague preferences.

• Explore the 6 Steps to effective communication and what it takes to communicate successfully at each stage.

• Identify to the qualities of an effective communicator and behaviours to avoid. 

• Complete a self assessment of your own level of communication skills.

• Identify your listening barriers and agree ways to overcome them. 

• Consider potential benefits & barriers of each communication channel and agree when it’s right to use each channel.

• Create an action plan of your next steps to enahnce your communication.