This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.
DurationAn organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace.
Our values represent our core being, we realize that for us to excel in service we have to be not only skillful but aware of the people we serve. We are unified by our desire to inspire and make a significant positive impact.
Course is offered by Claire Sutton Consulting Inc.
Learn conflict management theory and practical skills in facilitation, negotiation and mediation to overcome conflict.
This course teaches you to have the confidence to know what to do, should you ever encounter a situation where conflict arises which could lead to assaultive behavior.
This session will assist you in preventing conflicts from escalating into confrontations.
Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.
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