Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
Managing Conflict and Difficult People
Who is this course aimed at?
All those who are responsible for difficult members of staff or clashes between staff members.
Course Content
Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
HWGTA offer a variety of training courses for individuals and businesses looking to upskill, improve or refresh their knowledge.
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