Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
DurationManaging Conflict and Difficult People
Who is this course aimed at?
All those who are responsible for difficult members of staff or clashes between staff members.
Course Content
Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
HWGTA offer a variety of training courses for individuals and businesses looking to upskill, improve or refresh their knowledge.
We work with Nationally recognised awarding bodies to deliver high quality, innovative training alongside our own in-house designed training programmes. It is also possible to provide bespoke training packages tailored to your business needs.
Recruit An Apprentice!
HWGTA are proud to assist employers from small local businesses up to large international companies in recruiting, developing and training their Apprentice workforce.
We have been delivering bespoke Apprenticeship programmes for over half a century, with consistently above average success rates and excellent feedback.
In this course, you will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.
All our business skills training courses are delivered by experts in their field. They provide effective and practical knowledge that individuals can use to develop their personal skills for the modern workplace.
Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.
Managers and leaders often encounter conflicts arising from cultural differences. Cross Cultural Communication training equips them with strategies to identify and address these conflicts in a culturally sensitive and constructive manner, leading to better outcomes and stronger relationships.
Our training methodology integrates personal growth, team building, and peer support training to create an all-encompassing and engaging learning experience.
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