Managing Conflict

by Alberta Council of Disability Services Claim Listing

ACDS' training and development programs are designed to increase the knowledge and skills of community disability service staff to support them in their roles as service providers.

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Course Details

ACDS' training and development programs are designed to increase the knowledge and skills of community disability service staff to support them in their roles as service providers. Programs also support leadership, management, and trainers in the field.

The Alberta Council of Disability Services (ACDS) is a non-profit association of Community Disability Services (CDS) sector organizations in Alberta. Our member-driven organization works closely with the Government of Alberta and other partners to strengthen the CDS sector to benefit Albertans with developmental disabilities.

 New Era Technology offers leadership and soft-skills training on a variety of subjects including a 1-day course on conflict resolution. After successful completion of this workshop, participants will understand:

  • How their attitudes and actions impact others
  • Their own natural Conflict Resolution style
  • New and effective techniques for dealing with difficult people
  • Coping strategies for dealing with difficult people and difficult situations
  • How to identify times when they have the right to walk away from a difficult situation
  • Techniques for managing and dealing with anger
  • Calgary Branch

    Suite 220 - 200 Rivercrest Drive SE, AB,, Alberta, Calgary

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