This course is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
DurationManaging Conflict
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence based judgements and act professionally within the bounds of organisational and legal frameworks.
This course is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
Welcome to Boom Training
Boom Training was established in 2014 as an apprenticeship training provider, based in Hampshire and serving central southern England. Since then we have grown both in terms of subject expertise and geographic reach.
Our portfolio currently includes:
Apprenticeships
15 apprenticeship standards covering Leadership & Management, Accounting & Bookkeeping, HR, Sales, Customer Service, Business Administration, Recruitment and Estate Agency. Delivery is entirely online and we provide training throughout England.
Nationally recognised qualifications
11 qualifications in Management, Finance, Customer Service and Business administration. Qualifications are offered on a commercial basis, often as a more flexible alternative to an apprenticeship. These can be delivered anywhere in the UK (or internationally).
Short courses
Currently 22 titles in Leadership and Management subjects, also available anywhere.
Bespoke training
Tailor-made solutions for individual employers, available anywhere.
Our portfolio continues to evolve and we welcome enquiries for courses not currently included in the portfolio. We are always happy to provide impartial information and advice and help with referral to other training organisations where this is best.
We provide quality training, focussing on the development of the individual. By enabling them to achieve their own potential, we help companies, in turn, meet their objectives.
The qualification has been designed to provide conflict management skills to anyone working in a customer facing role, deals with service users or the public in general.
You will learn to change what you do, what you say and how you say it, in order to create better outcomes.
To support your career we provide fully accredited courses so that you do not face any problem getting a job or receiving a promotion in your workplace!
To enable people to recognise different aspects of conflict that they may encounter and to be able to understand and be aware of the different methods of resolving conflict.
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