MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation.
Managing Conflict
About us
MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation. The company was founded in 1993 by Martin Rafferty, a consultant, coach and trainer with a wide range of experience in sales and sales management.
17 years on, Martin continues to be at the forefront of any training his company delivers and is proud of the continuity of service his team offer.
Client relationships are formed from first contact with us, continuing through to delivery and importantly follow-up. When Martin, or any other trainer is involved in brief taking, they are very much involved in delivering – whether it is training, coaching or a facilitation need.
The MRT Group works extensively in the UK, EAME and APAC providing advice and support in such diverse industries as airlines, sea transport, advertising, recruitment, engineering, financial services, pharmaceuticals and food flavours. Training is also delivered in Russia, South Africa, Hong Kong and The Caribbean.
About us
MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation. The company was founded in 1993 by Martin Rafferty, a consultant, coach and trainer with a wide range of experience in sales and sales management.
17 years on, Martin continues to be at the forefront of any training his company delivers and is proud of the continuity of service his team offer. Client relationships are formed from first contact with us, continuing through to delivery and importantly follow-up. When Martin, or any other trainer is involved in brief taking, they are very much involved in delivering – whether it is training, coaching or a facilitation need.
The MRT Group works extensively in the UK, EAME and APAC providing advice and support in such diverse industries as airlines, sea transport, advertising, recruitment, engineering, financial services, pharmaceuticals and food flavours. Training is also delivered in Russia, South Africa, Hong Kong and The Caribbean.
We work across a range of industries in Europe and Asia Pacific and extensively with major organisations ranging from small computer companies to multinational organisations. We’ve conducted training and development work for a wide variety of participants both in the UK and overseas, from junior personnel to senior board members.
our team will work with you to understand your specific and unique training requirements.
The aim of the training is to provide delegates with a set of practical strategies and approaches to effectively manage difficult people and situations.
This course is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
We have a passion for delivering engaging workshops and training sessions and are used to delivering both face to face and online.
This helps with the success and sustainability of your organisation and leads to increased communication, enhanced team dynamics, increased productivity, customer satisfaction and development of leadership capability.
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