NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
Managing Conflict course is offered by NC Training Services
NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
NC Training Services Ltd work both independently and with a network of trainers throughout the UK, providing training in; IT, Management and Soft Skills to a variety of companies and departments.
This includes brokering trainers to training companies allowing unlimited UK wide coverage.
About NC Training Services
NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.
NC Training Services Ltd work both independently and with a network of trainers throughout the UK, providing training in; IT, Management and Soft Skills to a variety of companies and departments.
This includes brokering trainers to training companies allowing unlimited UK wide coverage.
As well as a variety of training courses, NC Training Services Ltd also provide consultancy and development services as required and are specialised in the ability to adapt to any situation with ease and professionalism.
For a tailored training service to meet the needs of your company and employees, contact NC Training Services Ltd to discuss the most successful way to deliver your company training whether this be group training, hourly workshops, seminars or floorwalking.
Effective Alternative Learning Methods used
We have a diverse training style between the delegates to encourage delegate participation and engage their learning. From incorporating games such as solving puzzles to solving crosswords and word searches.
We find mixed training aids mean no matter what the delegates own personal learning style is, all aspects are covered. Whether this is by watching on a Projector or Flipchart, actively participating in discussions or learning via games/puzzles. Trainers can spot very easily from delegate expressions whether a topic has been understood or not and are on hand to assist always.
A beneficial course for those who experience difficult situations and customers, both over the phone and face-to-face on a regular basis. The trainer covers the skills required to understand what causes customers to be demanding, how to diffuse the situation, how to not take criticism personally, m...
Identify how and why conflict occurs by exploring your own values and motivation
Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each. Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.
This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.
Conflicts can be resolved peacefully and effectively. Peacefully discussing differences of opinion is a healthy way to bring important issues to light and strengthen your relationships with co-workers, managers and suppliers, as well as friends and significant others. This course helps delegates le...
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