You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
Overview
Managing conflict in a team course focuses on the principles of conflict management.
Who is this course aimed at?
You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
The Focus Training Group is an established group offering quality training to anyone who wishes to improve their skills, qualifications and future career prospects.
We offer flexible and professional training at reasonable prices. The group comprises four different offerings, each dedicated to service a range of industries and job roles, offering training and also employment opportunities.
Our Approach
Throughout the group we employ specialists from their specific fields of expertise. Many of our staff have worked in the industry and have gained many years of experience, and as a result are able to recognise your needs.
These specialists are backed up by a dedicated team who ensure our teachers and trainers can concentrate on the job at hand by handling all of the paperwork involved, as well as being able to advise and guide you through the funding jungle so that we can get the best deal possible for you.
Not only are all our teachers and trainers from industry, but our Management (up to MD level) team are too and all hold qualifications in either Teaching/Assessing/Internal Quality Assurance, or their specialised area of Administration/Finance or Management.
All our nationally certificated work is quality assured by the best awarding bodies for your industry, be that City & Guilds, EAL, NICEIC, NOCN, BPEC, Lantra, Highfield, ICQ or Pearson.
Understand the range of “difficult” behaviours displayed by others and recognise their own triggers and reactions to each. Have learned techniques to rationalise behaviours in themselves and others and to clarify end goals.
Feedback & Difficult Conversations Course Is Offered By Phenomenal Development
Often conflict issues in the workplace escalate as they are not tackled as they occur. Managers may be “too busy” to regularly check in on how employees are performing. Others don’t like confrontation and ‘hope’ issues will blow over if they ignore them. This is rarely the case.
our team will work with you to understand your specific and unique training requirements.
The course brings many benefits to the individual that are applicable across both work and personal situations. The ability to have difficult conversations in a constructive manner is an important interpersonal skill that most find very challenging.
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