You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
Overview
Managing conflict in a team course focuses on the principles of conflict management.
Who is this course aimed at?
You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
The Focus Training Group is an established group offering quality training to anyone who wishes to improve their skills, qualifications and future career prospects.
We offer flexible and professional training at reasonable prices. The group comprises four different offerings, each dedicated to service a range of industries and job roles, offering training and also employment opportunities.
Our Approach
Throughout the group we employ specialists from their specific fields of expertise. Many of our staff have worked in the industry and have gained many years of experience, and as a result are able to recognise your needs.
These specialists are backed up by a dedicated team who ensure our teachers and trainers can concentrate on the job at hand by handling all of the paperwork involved, as well as being able to advise and guide you through the funding jungle so that we can get the best deal possible for you.
Not only are all our teachers and trainers from industry, but our Management (up to MD level) team are too and all hold qualifications in either Teaching/Assessing/Internal Quality Assurance, or their specialised area of Administration/Finance or Management.
All our nationally certificated work is quality assured by the best awarding bodies for your industry, be that City & Guilds, EAL, NICEIC, NOCN, BPEC, Lantra, Highfield, ICQ or Pearson.
This course will give you an understanding of conflict in the place of work and how this can be prevented.
This Conflict Management training is essential as work related violence is a growing concern in most client facing roles. Workplace violence is defined as any incident where a person is abused, threatened or assaulted in circumstances related to their work.
Practical tools to deal with difficult conversations in the work place. This will range from the simply awkward to full blown disciplinary situations. We will touch on elements of best practice as well as employment law requirements that need to be borne in mind.
This London-based conflict management training course provides you with the practical tips, techniques and strategies to calmly and effectively deal with the day-to-day niggles and disagreements of everyday working life.
This training focuses on management and resolution enabling participants to develop the skills to develop and nurture internal and external relationships.
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