You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
Overview
Managing conflict in a team course focuses on the principles of conflict management.
Who is this course aimed at?
You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
The Focus Training Group is an established group offering quality training to anyone who wishes to improve their skills, qualifications and future career prospects.
We offer flexible and professional training at reasonable prices. The group comprises four different offerings, each dedicated to service a range of industries and job roles, offering training and also employment opportunities.
Our Approach
Throughout the group we employ specialists from their specific fields of expertise. Many of our staff have worked in the industry and have gained many years of experience, and as a result are able to recognise your needs.
These specialists are backed up by a dedicated team who ensure our teachers and trainers can concentrate on the job at hand by handling all of the paperwork involved, as well as being able to advise and guide you through the funding jungle so that we can get the best deal possible for you.
Not only are all our teachers and trainers from industry, but our Management (up to MD level) team are too and all hold qualifications in either Teaching/Assessing/Internal Quality Assurance, or their specialised area of Administration/Finance or Management.
All our nationally certificated work is quality assured by the best awarding bodies for your industry, be that City & Guilds, EAL, NICEIC, NOCN, BPEC, Lantra, Highfield, ICQ or Pearson.
This course enables staff at risk of workplace violence or aggression to raise their awareness of the potential management strategies. Providing the knowledge, skills & understanding of an approved Conflict Resolution Model.
This course on managing conflict will equip attendees with the skills and knowledge necessary to help them manage and positively engage with conflict.
This course is designed primarily for first-line managers/team leaders who want to understand how to identify and manage conflict in the workplace.
We offer a wide range of stress management, anger management and conflict resolution services for corporate clients, including public and private sector organisations and educational institutions.
Understand the ingredients and stages in conflict escalation, explore power relations and dynamics and recognise common pitfalls in managing conflict.
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