Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.
Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.
This course will show you that conflict is not a problem—it is the way you handle it that makes the difference to its outcome. You will gain the skills to overcome personal differences in values, needs and motivations to improve your personal and working relationships.
Learning Outcomes:
During this program you will increase your knowledge of:
The Victorian Chamber of Commerce and Industry (Victorian Chamber) is the largest and most influential not-for-profit business organisation in Victoria, informing and supporting 65,000 members and clients across our great state.
During these challenging business conditions, we provide programs, information and support to members and non-members to ensure a diverse and robust business community in Victoria.
We deliver more than 700 short courses, nationally recognised diplomas and certificates, briefings and webinars, to business across the state each year to upskill employees and ensure your organisation gains a competitive edge.
Our team offers a range of qualifications in areas including management, business administration, project management, OHS, competitive systems and practices, HR management, training and assessment, and more. We also offer short courses in essential business skills like finance, productivity, marketing, mental health awareness, emotional intelligence, HR, OHS, and global trade.
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