Managing Difficult and Demanding People and Situations Course Is Offered By Activity Group
Managing Difficult and Demanding People and Situations
About the Activity Group
The activitygroup was founded in 2002 by Stephen Descher and during this period of time it has achieved national reputation to support the growing need for companies to obtain a reliable and knowledgeable source of affordable professional Learning and Development training
For more than 30 years the founder and CEO of the company Stephen Descher has specialised in providing “hands-on” business and personal performance improvement services and has implemented strategic sales, marketing and customer care/service programmes direct to both Business-to-Business and Business-to-Consumer target markets in the UK, Europe, United Arab Emirates and USA.
Personal Development Courses
Courses designed for NHS staff to further develop their skills and competencies.
All our courses delivered in-house at NHS locations throughout the UK and can be scheduled around availability of training facilities.
About the Activity Group
The activitygroup was founded in 2002 by Stephen Descher and during this period of time it has achieved national reputation to support the growing need for companies to obtain a reliable and knowledgeable source of affordable professional Learning and Development training.
Our team of qualified and highly experienced professional trainers operate to the highest standards and have skills and experience to enable staff employed in NHS, National/Local Government, Adult and Social Care and UK Corporate Business sectors to achieve their full potential.
For more than 30 years the founder and CEO of the company Stephen Descher has specialised in providing “hands-on” business and personal performance improvement services and has implemented strategic sales, marketing and customer care/service programmes direct to both Business-to-Business and Business-to-Consumer target markets in the UK, Europe, United Arab Emirates and USA.
The growth of the activitygroup has been attributed to organisations such as the NHS and Major Corporate organisations recommending our services and our ability to build and develop long-term relationships, we now work with over 30 NHS Trusts throughout the United Kingdom.
Our ability to negotiate and manage conflict effectively is amongst the most valuable skills we can develop to improve our organisational performance. These skills enable us to negotiate better deals, managed teams and projects more efficiently, and interact more constructively with customers, clie...
Dealing With Difficult People Course Is Offered By Creativedge Training & Development
This course will look at aspects of law and conflict; how to deal with conflict and dissipate conflict within your team. Scroll down to view a brief course description and list of key modules.
The course will provide common sense advice for anyone who may have concerns about their personal safety within a social environment.
The Confederation of British Industry estimates that the cost of workplace conflict is around £33 Billion each year.
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