Building on the basics of effective communication, this course aims to boost your confidence in handling challenging situations. You'll learn to communicate unpopular information, defuse tense conversations, and effectively respond to challenging behaviour from individuals.
DurationManaging Difficult Conversations Course
Building on the basics of effective communication, this course aims to boost your confidence in handling challenging situations. You'll learn to communicate unpopular information, defuse tense conversations, and effectively respond to challenging behaviour from individuals.
About Us
Warner Goodman LLP are one of the leading law firms in the Solent area and have been delivering legal services for over 170 years. We have won many awards in recent years including LawNet Law Firm of the Year, Hampshire Venus Awards Company of the Year and Company of the Year at the National Venus Awards.
Today we employ over 160 people and we have five offices across Hampshire; Fareham, Portsmouth, Southampton, Chandler’s Ford and Waterlooville.
We offer a host of legal services to businesses and individuals alike, with a wide range of local, national and international clients. We also have specialist teams who can manage your property needs, whether for your business or in your personal life.
GSS offer a broad range of Business Training Courses to suit all levels up to Senior Management using NLP Techniques and skills. These courses are often scheduled on demand, so please contact us below to arrange a course and discuss your needs. To see if we have any open courses running,
Even a productive, apparently efficient business can suffer from the results of unhealthy conflict.
This training course will enable you to be more effective, positive and competent in the workplace, by learning to be firm but fair with your colleagues. It will enable you to realise the benefits of assertive behaviour. You will learn to say no effectively.
This Level 2 qualification is aimed at individuals who require training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, deals with service users or the public.
Safe and Trained are experienced at supporting your business and its people deal with conflict incidents. In addition to this, it provides participants of our courses with the skills and confidence to deal with conflict resolution.
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