Building on the basics of effective communication, this course aims to boost your confidence in handling challenging situations. You'll learn to communicate unpopular information, defuse tense conversations, and effectively respond to challenging behaviour from individuals.
DurationManaging Difficult Conversations Course
Building on the basics of effective communication, this course aims to boost your confidence in handling challenging situations. You'll learn to communicate unpopular information, defuse tense conversations, and effectively respond to challenging behaviour from individuals.
About Us
Warner Goodman LLP are one of the leading law firms in the Solent area and have been delivering legal services for over 170 years. We have won many awards in recent years including LawNet Law Firm of the Year, Hampshire Venus Awards Company of the Year and Company of the Year at the National Venus Awards.
Today we employ over 160 people and we have five offices across Hampshire; Fareham, Portsmouth, Southampton, Chandler’s Ford and Waterlooville.
We offer a host of legal services to businesses and individuals alike, with a wide range of local, national and international clients. We also have specialist teams who can manage your property needs, whether for your business or in your personal life.
Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues.
MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation.
This course starts by explaining what constitutes Conflict in the Workplace before moving on to look at some of the most common causes, and the effects this can have on the workforce.
Alison is a leading workplace culture coach specialising in corporate leadership, inspiring leaders around the world.
Conflict: 3 hours Equip ability to avoid disputes and to deal with them effectively, differences between conflict & disagreement, most common causes, when difficulties arise and confidently “nip it in the bud”, different approaches, practice techniques to manage emotional conversations.
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