We deliver on promises, on time, within budget, every time
DurationManaging Disruptive Behaviour
About Us
Our unique approach
We are an honest ethical company that improves knowledge and behavior through learning. As a family business, we deliver a very personal service and work hard at building long term relationships with both clients and trainers.
Enquire
Speak to one of our highly experienced training recruiters
Consult
We source the perfect trainer with matching skill set and industry experience
Deliver
We deliver on promises, on time, within budget, every time
Why choose Capital Training
Successfully designing and delivering a comprehensive range of courses for over 30 years
Over 30 years experience in the Industry
Award winning service
Accredited by the Learning and Performance Institute
UK and Worldwide coverage
Over 1000 training courses on offer
A very cost effective service
Trusted to deliver training for all the major Learning and development companies in the UK
Many of our clients have worked with us for over 20 years
Over 5000 courses delivered last year
12000+ delegates trained last year
24 hour ’emergency’ phone line for customer and trainer support
Our Unique Approach
We are an honest ethical company that improves knowledge and behavior through learning. As a family business, we deliver a very personal service and work hard at building long term relationships with both clients and trainers.
Why choose Capital Training
Successfully designing and delivering a comprehensive range of courses for over 30 years
Over 30 years experience in the Industry
Award winning service
Accredited by the Learning and Performance Institute
UK and Worldwide coverage
Over 1000 training courses on offer
A very cost effective service
Trusted to deliver training for all the major Learning and development companies in the UK
Many of our clients have worked with us for over 20 years
Over 5000 courses delivered last year
12000+ delegates trained last year
24 hour ’emergency’ phone line for customer and trainer support
Conflict management training explains a range of tried and tested techniques that help staff manage conflict in the workplace.
The one-day conflict management training course will introduce the team to practical conflict resolution techniques which can be practiced during the session and used within the team for real
Not ready to commit to a full apprenticeship programme? We can design a schedule around the aspirations of your business, from standalone sessions to a complete skills development plan.
This workshop explores the reasons for conflict and the strategies we can adopt in order to defuse or neutralise conflict. We will explore some key models for conflict management and the difference between assertive and aggressive behaviour. Having practiced in small groups, delegates will leave th...
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