We have a passion for delivering engaging workshops and training sessions and are used to delivering both face to face and online.
DurationManaging Team Conflict course is offered by Pro Development (UK) Ltd
We have a passion for delivering engaging workshops and training sessions and are used to delivering both face to face and online.
Our team have a wide range of sector and specialist experience and all of us have knowledge and understanding from working in business. Many of us have had strategic and leadership roles in exceptional companies and organisations and we bring that depth of knowledge to our training, workshops and facilitation.
We offer training in a broad range of areas. Once we have agreed the outcomes you want to achieve we can then build the right package to meet the needs of your business
Engaging People
We work with you to evaluate how engaged your employees are and identify the steps you need to take to create a more motivated, productive and profitable workforce.
We will help you measure, maintain and improve employee attitudes in a way that will work for your business and will create a clear, realistic and manageable action plan that will drive up engagement and transform your business performance and profitability.
People Strategy
We will help you to clearly identify what your business is aiming to achieve. Together we will look at business aspirations, vision, values and goals and explore how your team members’ roles contribute to achieving the business vision. We work with companies to help you gain clarity on the key areas of focus and support you to embed core company values so they come to life.
Training People
See dramatic results as your individuals and teams learn the skills they need to enhance your business and their own professional development. We have a huge range of courses including; Holding Honest Conversations, Exceptional Customer Service, The Art of Delegation, Communicating with Impact and many, many more.
Every Manager will need to know how to manage difficult conversations, within the workplace. Our managing difficult conversations training will equip your team leaders and managers with the skills they require to handle a variety of difficult conversations with confidence.
This practical and engaging 1 day programme will provide you with everything you need to manage conflict effectively back in the workplace.
Diffuse difficult and emotional situations
Practical tools to deal with difficult conversations in the work place. This will range from the simply awkward to full blown disciplinary situations. We will touch on elements of best practice as well as employment law requirements that need to be borne in mind.
The one-day conflict management training course will introduce the team to practical conflict resolution techniques which can be practiced during the session and used within the team for real
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