Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
DurationIf your role involves leading others, you will likely have times where conflict threatens to derail working relationships, team productivity and the work environment.
But when handled constructively, conflict can also be a catalyst for change and growth. Learn about the different types of workplace conflict and its effects on individuals and the organization.
Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
MacEwan University provides a transformative education in a collaborative and supportive learning environment. Creativity thrives here—through research and innovation that engage students, faculty and the community.
ACDS' training and development programs are designed to increase the knowledge and skills of community disability service staff to support them in their roles as service providers.
This course will introduce how to prepare for negotiation, how to determine whether potential agreements are good or bad, and how to be most persuasive when presenting offers.
Help your employees, coworkers or clients resolve their differences through mutual agreement in a timely and confidential manner. Explore various methods of conflict resolution and identify which approaches are appropriate in various situations.
This program has the advantage of providing a highly relevant experiential learning opportunity to students as they operate a conflict resolution service to support other students in preventing and resolving interpersonal conflict.
The workshop includes reflection, conversation, and exercises as conflicts are studied and models for addressing conflicts are considered.
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