Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
If your role involves leading others, you will likely have times where conflict threatens to derail working relationships, team productivity and the work environment.
But when handled constructively, conflict can also be a catalyst for change and growth. Learn about the different types of workplace conflict and its effects on individuals and the organization.
Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
MacEwan University provides a transformative education in a collaborative and supportive learning environment. Creativity thrives here—through research and innovation that engage students, faculty and the community.
Participants will not only learn new techniques for dealing with conflicts, but will get a chance to share their methods of dealing with them.
In this module, you will explore the different ways people resolve disputes.
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
This course surveys the history, concepts, scholarship, and analytical framework of the multidisciplinary field of Peace and Conflict Studies
At this workshop you will practice what you learn to enable you to apply the skills more readily when you return to your workplace. You are encouraged to bring examples of situations you would like to resolve.
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