This session will help team members find that “sweet spot” where they can productively use differences of opinion, resolve destructive conflict, and find common ground in the team setting.
DurationAre your team members locked in destructive conflict? Does your team spend too much time in unproductive storming and too little time truly performing?
This session will help team members find that “sweet spot” where they can productively use differences of opinion, resolve destructive conflict, and find common ground in the team setting.
Participants will identify their own preferred conflict management style, learn to identify types of conflict and apply a variety of resolution strategies through role plays and case studies. We will also look at useful tools such as active listening and effective feedback.
This workshop is appropriate for intact teams, project teams and team leaders.
THE DETAILS
Lightly active team challenges and related debriefs
Models relating to conflict, communications and feedback
A self-assessment of preferred conflict management styles (Thomas-Kilmann Conflict Mode Instrument©)
Case studies, exercises and discussions (customized to your workplace)
Summit Tool Cards and workbook (optional)
Individual action planning and team “best practices”
THE RESULTS
Understand and value each person’s unique contributions
Learn to recognize and assess different types of conflict
Employ a variety of conflict management techniques
Avoid unwarranted conflict and learn to benefit from healthy opposition
Effectively manage conflict situations
Seek win/win solutions
Summit is a global team building firm that takes a human-centred approach in designing programs focused on unleashing a team’s full potential. Being in business since 1999 has taught us that companies and organizations require different solutions at different times.
To effectively address these needs, we’ve developed 3 distinctive service streams: Team Building, Training Workshops and Keynote Speaking. These programs can be delivered in person or virtually.
This workshop will help you understand the root of conflict, communicate without causing defensiveness, de-escalate difficult situations, and resolve conflicts in both work and social settings.
This course will benefit anyone who deals with conflict in their personal, workplace or community settings.
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.
In recent years, Conflict Management training is slowly becoming an essential element of multiple executive leader programs. There’s no doubt that nurturing the ability of future leaders so that they can effectively manage external & internal conflicts.
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