This session will help team members find that “sweet spot” where they can productively use differences of opinion, resolve destructive conflict, and find common ground in the team setting.
DurationAre your team members locked in destructive conflict? Does your team spend too much time in unproductive storming and too little time truly performing?
This session will help team members find that “sweet spot” where they can productively use differences of opinion, resolve destructive conflict, and find common ground in the team setting.
Participants will identify their own preferred conflict management style, learn to identify types of conflict and apply a variety of resolution strategies through role plays and case studies. We will also look at useful tools such as active listening and effective feedback.
This workshop is appropriate for intact teams, project teams and team leaders.
THE DETAILS
Lightly active team challenges and related debriefs
Models relating to conflict, communications and feedback
A self-assessment of preferred conflict management styles (Thomas-Kilmann Conflict Mode Instrument©)
Case studies, exercises and discussions (customized to your workplace)
Summit Tool Cards and workbook (optional)
Individual action planning and team “best practices”
THE RESULTS
Understand and value each person’s unique contributions
Learn to recognize and assess different types of conflict
Employ a variety of conflict management techniques
Avoid unwarranted conflict and learn to benefit from healthy opposition
Effectively manage conflict situations
Seek win/win solutions
Summit is a global team building firm that takes a human-centred approach in designing programs focused on unleashing a team’s full potential. Being in business since 1999 has taught us that companies and organizations require different solutions at different times.
To effectively address these needs, we’ve developed 3 distinctive service streams: Team Building, Training Workshops and Keynote Speaking. These programs can be delivered in person or virtually.
The focus of this course is on preventing and enhancing awareness about the potential for a sudden and unanticipated attack as opposed to unrealistic physical skills that require extensive training to achieve and the pre-awareness of the existence of a weapon.
At this workshop you will practice what you learn to enable you to apply the skills more readily when you return to your workplace. You are encouraged to bring examples of situations you would like to resolve.
Participants will not only learn new techniques for dealing with conflicts, but will get a chance to share their methods of dealing with them.
This course will give participants a six-step process that they can use to modify and resolve conflicts of any size
It is designed to help working professionals develop a set of core competencies to understand and effectively intervene in conflict situations.
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