Mental Health First Aid Training helps identify potential and actual mental health problems in the workplace. The role of Mental Health First Aiders is to render immediate support to the person suffering a mental health disorder.
Mental Health First Aid Training helps identify potential and actual mental health problems in the workplace. The role of Mental Health First Aiders is to render immediate support to the person suffering a mental health disorder.
They stabilise the immediate situation.
Mental health first aiders then help people to access appropriate Mental Health Care services.
Mental Health Awareness & First Aid Training Course Overview
We have divided this course content into three phases:
A description of what constitutes “Good Mental Health” and then by contrast, we describe the signs, symptoms, causes and triggers that are associated with common mental health disorders.
What Mental Health First Aiders can do to provide practical, effective and immediate care for colleagues with Mental health difficulties. We teach “Therapeutic Communication Skills”, which is the study of how to use words to positively affect others.
The longer-range support that M.H. First Aiders can provide to colleagues, by means of affecting the work environment in order to minimise the probabilities of further instances of mental health issues. Finally, we look at how to refer colleagues to the relevant mental health services.
Learning Outcomes:
To gain a full understanding of theory and practice of Mental Health First Aid
What is good mental health
What are common mental health disorders: signs symptoms and triggers
What Mental health first aiders can do to render immediate assistance
How to use therapeutic communication skills
How to render long range assistance by affecting the work environments
How to refer to the mental health agencies
Soft Skills Training
Soft skills training is the name given to panoply of skills that will help you to inspire a positive response from everyone you work with.
"Soft skills" is a generic term that denotes many subset skills, meaning that there are many skills falling under the general heading, "soft skills".
They Include:
Communication skills - The proper use of your words.
Conflict management skills - The proper way to handle emotional situations.
Proper use of non-verbal communication skills.
Motivation - The proper way to inspire action.
Soft skills are vital skills because you need to manage the behaviour of other people.
Leaders and managers especially need to be master practitioners of the soft skills because they need to get the maximum quality and quantity of work done, by the team, in the minimum amount of time and effort. Unfortunately, some managers are not good at handling people: they are renowned for their lack of skill at handling people.
Here are some specific notes on how to improve your soft skills.
1. Communication skills
You need your communication to be clear, convincing and memorable.
Above all your communication needs to be clear and distinct; meaning, that other people must understand you.
They don't always have to agree with you, but they must understand you. You must be able to make your message understood.
In order to be clear and distinct, you need to work out the main gist of your message in advance.
Before you speak, THINK!
Decide what exactly you are trying to make the other person believe is true.
Then say it clearly: use exact language.
Convincing: Let us assume that you are clear, so they understand what you mean, but they don't necessarily agree with you.
Ideally they should understand you and agree with you.
You want that
Now they know what you think, your second task is to give them reasons to believe.
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