Effective mentoring and coaching skills are the drivers of any successful workplace training and development programme. In today’s workplace, these essential skills contribute to building stronger organisations that are equipped with resources to strive for work performance and enhanced job skills.
DurationEffective mentoring and coaching skills are the drivers of any successful workplace training and development programme. In today’s workplace, these essential skills contribute to building stronger organisations that are equipped with resources to strive for work performance and enhanced job skills. Occupationally directed education, training and development (ODETD) is an essential organisational practice that advocates a learning culture centered on developing people from the inside out.
On completion of this learning programme, learners will be able to:
The Southern African Institute of Learning (SAIL) is a leading education, training and development organisation that designs innovative learning solutions to enhance productivity and efficiency in the workplace.
We understand the diverse needs of our clients and will provide holistic and revolutionary learning solutions for professional growth. In our effort to enhance the learning experience, we offer SMART learning solutions for a customised learning path
Monitor Handling of Customers by Frontline Customer Service course is offered by DCK Training Institute. DCK Training Institute is the only place where you can find the best customised professional skills training and development that suites your needs.
In this highly competitive business environment, it’s no easy task to win over a customer. And once you do, there’s the challenge of keeping them. Customer experience training helps your business deliver a world-class customer experience, at every stage, in every interaction.
Customer Service and Call Centre Management Course is Offered by Academy of York.
Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
All staff that need to improve on their existing customer service skills and develop new skills. This workshop will address general attitude in the workplace, motivate staff and instill confidence in their professional abilities.
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