Microsoft 365 Administrator Certification Courses

Mastering MS-102: Your Gateway to Efficient Microsoft 365 Administration.Unlock the power of Microsoft 365 with the comprehensive MS-102 course. Dive into the intricacies of user identity, device management, data security, and compliance.

Gain expertise in configuring and troubleshooting to ensure seamless operations. Elevate your career with in-demand skills, optimizing cloud services, and driving productivity. From user experiences to organizational success, MS-102 equips you for the dynamic world of IT administration.

Course Content

1. Configure your Microsoft 365 experience

• Introduction

• Configure your Microsoft 365 experience

• Manage your tenant subscriptions in Microsoft 365

• Integrate Microsoft 365 with customer engagement apps

• Complete your tenant configuration in Microsoft 365

• Knowledge check

• Summary

2: Manage users, contacts, and licenses in Microsoft 365

• Introduction

• Determine the user identity model for your organization

• Create user accounts in Microsoft 365

• Manage user account settings in Microsoft 365

• Manage user licenses in Microsoft 365

• Recover deleted user accounts in Microsoft 365

• Perform bulk user maintenance in Azure Active Directory

• Create and manage guest users

• Create and manage contacts

• Summary

3: Manage groups in Microsoft 365

• Introduction

• Examine groups in Microsoft 365

• Create and manage groups in Microsoft 365

• Create groups in Exchange Online and SharePoint Online

• Knowledge check

• Summary

4: Add a custom domain in Microsoft 365

• Introduction

• Plan a custom domain for your Microsoft 365 deployment

• Plan the DNS zones for a custom domain

• Plan the DNS record requirements for a custom domain

• Create a custom domain in Microsoft 365

• Knowledge check

• Summary

5: Configure client connectivity to Microsoft 365

• Introduction

• Examine how automatic client configuration works

• Explore the DNS records required for client configuration

• Configure Outlook clients

• Troubleshoot client connectivity

• Knowledge check

• Summary

6: Configure administrative roles in Microsoft 365

• Introduction

• Explore the Microsoft 365 permission model

• Explore the Microsoft 365 admin roles

• Assign admin roles to users in Microsoft 365

• Delegate admin roles to partners

• Manage permissions using administrative units in Azure Active Directory

• Elevate privileges using Azure AD Privileged Identity Management

• Knowledge check

• Summary

7: Manage tenant health and services in Microsoft 365

• Introduction

• Monitor the health of your Microsoft 365 services

• Monitor tenant health using Microsoft 365 Adoption Score

• Monitor tenant health using Microsoft 365 usage analytics

• Develop an incident response plan

• Request assistance from Microsoft

• Knowledge check

• Summary

8: Deploy Microsoft 365 Apps for enterprise

• Introduction

• Explore Microsoft 365 Apps for enterprise functionality

• Explore your app compatibility by using the Readiness Toolkit

• Complete a self-service installation of Microsoft 365 Apps for enterprise

• Deploy Microsoft 365 Apps for enterprise with Microsoft Endpoint Configuration Manager

• Deploy Microsoft 365 Apps for enterprise from the cloud

• Deploy Microsoft 365 Apps for enterprise from a local source

• Manage updates to Microsoft 365 Apps for enterprise

• Explore the update channels for Microsoft 365 Apps for enterprise

• Manage your cloud apps using the Microsoft 365 Apps admin center

• Knowledge check

• Summary

9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

• Introduction

• Examine the analytical features of Microsoft Viva Insights

• Introduction

• Create custom analysis with Microsoft Viva Insights

• Configure Microsoft Viva Insights

• Examine Microsoft 365 data sources used in Microsoft Viva Insights

• Prepare organizational data in Microsoft Viva Insights

• Knowledge check

• Summary

10: Explore identity synchronization

• Introduction

• Examine the analytical features of Microsoft Viva Insights

• Introduction

• Create custom analysis with Microsoft Viva Insights

• Configure Microsoft Viva Insights

• Examine Microsoft 365 data sources used in Microsoft Viva Insights

• Prepare organizational data in Microsoft Viva Insights

• Knowledge check

• Summary

11: Prepare for identity synchronization to Microsoft 365

• Introduction

• Plan your Azure Active Directory deployment

• Prepare for directory synchronization

• Choose your directory synchronization tool

• Plan for directory synchronization using Azure AD Connect

• Examine Microsoft 365 data sources used in Microsoft Viva Insights

• Plan for directory synchronization using Azure AD Connect Cloud Sync

• Knowledge check

• Summary

12: Implement directory synchronization tools

• Introduction

• Configure Azure AD Connect prerequisites

• Configure Azure AD Connect

• Monitor synchronization services using Azure AD Connect Health

• Configure Azure AD Connect Cloud Sync prerequisites

• Configure Azure AD Connect Cloud Sync

• Knowledge check

• Summary

13: Manage synchronized identities

• Introduction

• Manage users with directory synchronization

• Manage groups with directory synchronization

• Use Azure AD Connect Sync Security Groups to help maintain directory synchronization

• Configure object filters for directory synchronization

• Troubleshoot directory synchronization

• Knowledge check

• Summary

14: Manage secure user access in Microsoft 365

• Introduction

• Manage user passwords

• Enable pass-through authentication

• Enable multi-factor authentication

• Implement Azure AD Smart Lockout

• Implement entitlement packages in Azure AD Identity Governance

• Implement conditional access policies

• Create and run an access review

• Investigate authentication issues using sign-in logs

• Knowledge check

• Summary

15: Examine threat vectors and data breaches

• Introduction

• Explore today’s work and threat landscape

• Examine how phishing retrieves sensitive information

• Examine how spoofing deceives users and compromises data security

• Compare spam and malware

• Examine how an account breach compromises a user's's's's's account

• Examine elevation of privilege attacks

• Examine how data exfiltration moves data out of your tenant

• Examine how attackers delete data from your tenant

• ?Examine how data spillage exposes data outside your tenant

• Examine other types of attacks

• Knowledge check

• Summary

16: Explore the Zero Trust security model

• Introduction

• Examine the principles and components of the Zero Trust model

• Protect your organization’s identities using Microsoft Defender for Identity

• Examine Microsoft’s strategy for zero-trust networking

• Adopt a zero-trust approach

• Knowledge check

• Summary

17: Explore security solutions in Microsoft 365 Defender

• Introduction

• Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365

• Protect your organization’s identities using Microsoft Defender for Identity

• Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint

• Protect against cyber attacks using Microsoft 365 Threat Intelligence

• Provide insight into suspicious activity using Microsoft Cloud App Security

• Review the security reports in Microsoft 365 Defender

• Knowledge check

• Summary

18: Examine Microsoft Secure Score

• Introduction

• Explore Microsoft Secure Score

• Assess your security posture with Microsoft Secure Score

• Create custom analysis with Microsoft Viva Insights

• Improve your secure score

• Track your Microsoft Secure Score history and meet your goals.

• Knowledge check

• Summary

19: Examine Privileged Identity Management

• Introduction

• Explore Private Identity Management in Azure AD

• Configure Privileged Identity Management

• Audit Privileged Identity Management

• Explore Microsoft Identity Manager

• Control privileged admin tasks using Privileged Access Management

• Knowledge check

• Summary

20. Examine Azure Identity Protection

• Introduction

• Explore Azure Identity Protection

• Enable the default protection policies in Azure Identity Protection

• Explore the vulnerabilities and risk events detected by Azure Identity Protection

• Plan your identity investigation

• Knowledge check

• Summary

21. Examine Exchange Online Protection

• Introduction

• Examine the anti-malware pipeline

• Detect messages with spam or malware using Zero-hour auto-purge

• Explore anti-spoofing protection provided by Exchange Online Protection

• Explore other anti-spoofing protection

• Examine outbound spam filtering

• Knowledge check

• Summary

22. Examine Microsoft Defender for Office 365

• Introduction

• Climb the security ladder from EOP to Microsoft Defender for Office 365

• Expand EOP protections by using Safe Attachments and Safe Links

• Manage spoofed intelligence

• Configure outbound spam filtering policies

• Unblock users from sending email

• Knowledge check

• Summary

23. Manage Safe Attachments

• Introduction

• Protect users from malicious attachments by using Safe Attachments

• Create Safe Attachment policies using Microsoft Defender for Office 365

• Create Safe Attachments policies using PowerShell

• Modify an existing Safe Attachments policy

• Create a transport rule to bypass the Safe Attachments policy

• Examine the end-user experience with Safe Attachments

• Knowledge check

• Summary

24. Manage Safe Links

• Introduction

• Protect users from malicious URLs by using Safe Links

• Create Safe Links policies using PowerShell

• Modify an existing Safe Links policy

• Explore other anti-spoofing protection

• Create a transport rule to bypass the Safe Links policy

• Examine the end-user experience with Safe Links

• Knowledge check

• Summary

25. Explore threat intelligence in Microsoft 365 Defender

• Introduction

• Explore Microsoft Intelligent Security Graph

• Explore alert policies in Microsoft 365

• Run automated investigations and responses

• Explore advanced threat hunting in Microsoft 365 Defender

• Explore threat hunting with Microsoft Threat Protection

• Explore threat analytics in Microsoft 365

• Knowledge check

• Summary

26. Implement app protection by using Microsoft Defender for Cloud Apps

• Introduction

• Explore Microsoft Defender Cloud Apps

• Deploy Microsoft Defender for Cloud Apps

• Configure file policies in Microsoft Defender for Cloud Apps

• Manage and respond to alerts in Microsoft Defender for Cloud Apps

• Configure Cloud Discovery in Microsoft Defender for Cloud Apps

• Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

• Knowledge check

• Summary

27- Implement endpoint protection by using Microsoft Defender for Endpoint

• Introduction

• Explore Microsoft Defender for Endpoint

• Configure Microsoft Defender for Endpoint in Microsoft Intune

• Onboard devices in Microsoft Defender for Endpoint

• Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management

• Manage device discovery and vulnerability assessment

• Reduce your threat and vulnerability exposure

• Knowledge check

• Summary

28- Implement threat protection by using Microsoft Defender for Office 365

• Introduction

• Explore the Microsoft Defender for Office 365 protection stack

• Investigate security attacks by using Threat Explorer

• Identify cybersecurity issues by using Threat Trackers

• Prepare for attacks with Attack simulation training

• Knowledge check

• Summary