Microsoft 365 Fundamentals

This course provides an introduction to Microsoft 365 Fundamentals, which is an integrated cloud platform encompassing top-tier productivity applications, advanced cloud services, and robust security measures.

The course covers essential knowledge regarding the considerations and advantages of embracing cloud services and the Software as a Service (SaaS) cloud model, focusing specifically on Microsoft 365’s cloud service offerings.

It commences with a primer on cloud basics, offering an overview of cloud computing. Participants will be familiarized with Microsoft 365 and gain insights into how its solutions enhance productivity, promote collaboration, and streamline communication.

The course then delves into an examination of how Microsoft 365 addresses aspects such as security, compliance, privacy, and trust.

It concludes by addressing topics including Microsoft 365 subscriptions, licenses, billing, and support.

Course Overview

In this Microsoft 365 Fundamentals course, you will learn how to:

• Differentiate between the various cloud service models.

• Identify the key differences between Microsoft 365 subscriptions.

• Plan for migration to Microsoft 365 services.

• Name key differences between Microsoft on-premises services and Microsoft 365 cloud services.

• Show how Microsoft 365 services support teamwork.

• Describe identities, including cloud, on-premises, and hybrid identities.

• Describe cloud device management and protection, including the use of Intune.

• Describe data protection, including the use of Azure Information Protection.

• Describe compliance in general and the compliance features in Microsoft 365.

• Describe Microsoft 365 subscriptions, licenses, billing, and support.

Entry Requirements

• Basic familiarity with IT terms and concepts.

Key Topics

Module 1: Cloud computing

• Define cloud computing.

• Describe the shared responsibility model.

• Define cloud models, including public, private, and hybrid.

• Identify appropriate use cases for each cloud model.

• Describe the consumption-based model.

• Compare cloud pricing models.

Module 2: Benefits of using cloud services

• Describe the benefits of high availability and scalability in the cloud.

• Describe the benefits of reliability and predictability in the cloud.

• Describe the benefits of security and governance in the cloud.

• Describe the benefits of manageability in the cloud.

Module 3: Cloud service types

• Describe Infrastructure as a Service (IaaS).

• Describe Platform as a Service (PaaS).

• Describe Software as a Service (SaaS).

• Identify appropriate use cases for each cloud service (IaaS, PaaS, SaaS)

Module 4: What is Microsoft 365

• Describe Office 365, Microsoft 365, and Windows 365

• Describe how Microsoft 365 empowers workers for hybrid and flexible work

• Create a Microsoft 365 trial organization

Module 5: Productivity solutions of Microsoft 365

• Describe how the capabilities of Microsoft 365 can boost productivity

• Describe how Microsoft 365 Apps help people craft compelling content in real time

• Describe how the capabilities of the work management tools optimize operations

• Describe additional Microsoft 365 productivity apps

Module 6: Collaboration solutions of Microsoft 365

• Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace

• Describe how Microsoft Teams helps boost teamwork

• Describe how Microsoft Viva helps organizations create thriving work cultures

• Describe how Yammer communities can help foster connections within your organization

Module 7: Endpoint modernisation, management concepts and deployment options of Microsoft 365:

• Describe the endpoint modern management capabilities of Microsoft 365

• Describe the differences between Windows 365 and Azure Virtual Desktop

• Describe the deployment and release models for Windows-as-a-Service

• Describe the deployment methods and update channels for Microsoft 365 Apps

Module 8: Analytics capabilities of Microsoft 365

• Describe how Viva Insights helps people and organizations work smarter and achieve balance

• Describe the capabilities of the Microsoft 365 admin center and user portal

• Describe the reports available in the Microsoft 365 admin center and other admin centers

Module 9: Services and identity types of Azure AD

• Describe what Azure AD does.

• Describe the types of identities Azure AD supports.

Module 10: Access management capabilities of Azure AD

• Describe Conditional Access in Azure AD.

• Describe the benefits of Azure AD roles and role-based access control

Module 11: Threat protection with Microsoft 365 Defender

• Describe the Microsoft 365 Defender service.

• Describe how Microsoft 365 Defender provides integrated protection against sophisticated attacks.

• Describe and explore the Microsoft 365 Defender portal.

Module 12: Security capabilities of Microsoft Sentinel

• Describe the security concepts for SIEM and SOAR.

• Describe how Microsoft Sentinel provides integrated threat management.

• Describe the pricing models of Microsoft Sentinel.

Module 13: Compliance management capabilities of Microsoft Purview

• Describe the Microsoft Purview compliance portal.

• Describe Compliance Manager.

• Describe the use and benefits of compliance score.

Module 14: Service Trust Portal and Privacy at Microsoft

• Describe the offerings of the Service Trust Portal.

• Describe Microsoft’s Privacy principles.

• Describe Microsoft Priva

Module 15: Microsoft 365 pricing, licensing, and billing options

• Describe the pricing models available for Microsoft Cloud services

• Describe billing management features such as billing frequency and methods of payment

• Describe the differences between base licensing and add-on licensing

Module 16: Support offerings for Microsoft 365 services

• Describe the support offerings available for Microsoft 365 and how to create a support request

• Describe service level agreement (SLA) concepts

• Identify how to track service health through the Microsoft 365 admin center

• Describe how organizations can provide feedback on Microsoft 365 products and services

Why NIT ?

• National Institute of Technology is an expert registered training organisation with specialisation in the delivery of IT training Our trainers are experienced and are Microsoft-certified instructors.

• National Institute of Technology provides you access to the official Microsoft learning materials.

• National Institute of Technology has fully equipped computer labs to be able to provide you with hands-on learning experience on Microsoft Azure under the guidance of Microsoft-certified instructors