Microsoft Dynamics 365 Customer Insights is a customer data platform (CDP) that helps you unify disparate data from multiple sources, gain a single view of customers, and derive intelligent insights that drive key business processes.
Microsoft Dynamics 365 Customer Insights is a customer data platform (CDP) that helps you unify disparate data from multiple sources, gain a single view of customers, and derive intelligent insights that drive key business processes.
This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level IT professionals who wish to learn how to use Microsoft Dynamics 365 Customer Insights to create and manage marketing campaigns, optimize customer experiences, and deliver marketing insights.
It is aligned to the MB-220 Exam, which is the certification exam for Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant.
By the end of this training, participants will be able to:
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