Microsoft Outlook (365 / 2019 / 2016 Level 1)

by ON-TRACK Corporate Training Ltd Claim Listing

All the different components are covered (not just e-mail). Students will learn about using notes, tasks, appointments, and managing contacts.

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img Duration

1 Day

Course Details

At this introductory level, participants will learn all the everyday tasks and features within Microsoft Outlook 365, 2019, and 2016. It is a complicated and large application, and students will finish the day with a clear understanding of all the e-mail features and general navigation and uses.

All the different components are covered (not just e-mail). Students will learn about using notes, tasks, appointments, and managing contacts.

 

Objectives

  • Use outlook to organise your day

  • Use outlook Mail as your email editor

  • Track and group your messages to organise your mail

  • Use the calendar to schedule and view events

  • Prioritize and delegate tasks to manage your time

  • Manage contact records for quick access to addresses

 

Prerequisites

  • A thorough understanding of the Windows operating environment

  • Strong mouse and keyboard ability

 

Outline

  • Outlook Essentials

    • Getting Started

    • Exploring the Outlook Window

    • Navigating in Outlook

    • The Navigation Pane

    • Getting Help

    • Using Outlook Help

    • Obtaining Context-Sensitive Help

    • Printing Documents

    • Setting Up the Page

    • Selecting Additional Printing Options

    • Previewing and Printing a Document

    • Ending an Outlook Session

    • Saving Your Data

    • Minimizing and Restoring Outlook

    • Exiting from Outlook and Logging Off

  • Communicating with Mail

    • Using the Inbox

    • Checking for New Messages

    • Previewing and Opening Messages

    • The Ribbon

    • Selecting and Printing a Message

    • Closing a Message

    • Sorting Messages

    • Filtering Messages

    • Composing a New Message

    • Addressing and Typing a Message

    • Editing Text

    • Formatting Text

    • Using AutoComplete

    • Including a Signature with a Message

    • Correcting Spelling as You Type

    • Sending a Message

    • Forwarding and Replying to Messages

    • Replying to a Message

    • Managing Messages Using Folders

    • Moving a Message to a Folder

    • Deleting and Restoring a Message

  • Organising Contacts

    • Creating a Contact List

    • Adding Contacts Manually

    • Selecting and Editing an Address Card

    • Transmitting and Adding Contacts with E-mail

    • Managing Contacts

    • Changing the Current View

  • Scheduling with Calendar

    • Navigating in Calendar

    • Viewing a Day, a Week, or a Month

    • Using the Date Navigator

    • Viewing a Range of Dates, Several Weeks, and Discontiguous Days

    • Showing Two Time Zones

    • Making and Moving Appointments

    • Selecting an Appointment and Modifying the Date in Day View

    • Modifying the Date in Week View

    • Changing the Time of an Appointment

    • Managing Appointments

    • Editing Recurring Appointments

    • Creating Tentative Appointments

    • Inserting All-Day Events

    • Deleting Appointments

    • Restoring Deleted Appointments

  • Tasks

    • Working with Tasks

    • Creating a Task

    • Selecting and Editing a Task

    • Making a Task Recurring

    • Deleting and Restoring a Task

    • Managing Tasks

    • Setting the Priority for a Task

    • Tracking a Task’s Status and Marking a Task Completed

  • Keeping a Journal and Using Notes

    • Tracking Activities

    • Working with Notes

    • Writing a Note

    • Opening and Editing a Note

    • Organising Notes

    • Changing Icon Size

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