Microsoft Outlook (365 / 2019 / 2016 Level 1)

At this introductory level, participants will learn all the everyday tasks and features within Microsoft Outlook 365, 2019, and 2016. It is a complicated and large application, and students will finish the day with a clear understanding of all the e-mail features and general navigation and uses.

All the different components are covered (not just e-mail). Students will learn about using notes, tasks, appointments, and managing contacts.

Objectives

• Use outlook to organise your day

• Use outlook Mail as your email editor

• Track and group your messages to organise your mail

• Use the calendar to schedule and view events

• Prioritize and delegate tasks to manage your time

• Manage contact records for quick access to addresses

Prerequisites

• A thorough understanding of the Windows operating environment

• Strong mouse and keyboard ability

Outline

• Outlook Essentials

  • Getting Started

  • Exploring the Outlook Window

  • Navigating in Outlook

  • The Navigation Pane

  • Getting Help

  • Using Outlook Help

  • Obtaining Context-Sensitive Help

  • Printing Documents

  • Setting Up the Page

  • Selecting Additional Printing Options

  • Previewing and Printing a Document

  • Ending an Outlook Session

  • Saving Your Data

  • Minimizing and Restoring Outlook

  • Exiting from Outlook and Logging Off

• Communicating with Mail

  • Using the Inbox

  • Checking for New Messages

  • Previewing and Opening Messages

  • The Ribbon

  • Selecting and Printing a Message

  • Closing a Message

  • Sorting Messages

  • Filtering Messages

  • Composing a New Message

  • Addressing and Typing a Message

  • Editing Text

  • Formatting Text

  • Using AutoComplete

  • Including a Signature with a Message

  • Correcting Spelling as You Type

  • Sending a Message

  • Forwarding and Replying to Messages

  • Replying to a Message

  • Managing Messages Using Folders

  • Moving a Message to a Folder

  • Deleting and Restoring a Message

• Organising Contacts

  • Creating a Contact List

  • Adding Contacts Manually

  • Selecting and Editing an Address Card

  • Transmitting and Adding Contacts with E-mail

  • Managing Contacts

  • Changing the Current View

• Scheduling with Calendar

  • Navigating in Calendar

  • Viewing a Day, a Week, or a Month

  • Using the Date Navigator

  • Viewing a Range of Dates, Several Weeks, and Discontiguous Days

  • Showing Two Time Zones

  • Making and Moving Appointments

  • Selecting an Appointment and Modifying the Date in Day View

  • Modifying the Date in Week View

  • Changing the Time of an Appointment

  • Managing Appointments

  • Editing Recurring Appointments

  • Creating Tentative Appointments

  • Inserting All-Day Events

  • Deleting Appointments

  • Restoring Deleted Appointments

• Tasks

  • Working with Tasks

  • Creating a Task

  • Selecting and Editing a Task

  • Making a Task Recurring

  • Deleting and Restoring a Task

  • Managing Tasks

  • Setting the Priority for a Task

  • Tracking a Task’s Status and Marking a Task Completed

• Keeping a Journal and Using Notes

  • Tracking Activities

  • Working with Notes

  • Writing a Note

  • Opening and Editing a Note

  • Organising Notes

  • Changing Icon Size