Microsoft Outlook Essentials

This course will provide you with the basic skills you need to start using Outlook to manage your email communications, contact information, calendar events, tasks and notes.

After completing this course, students will be able to:

• Identify elements of the Outlook environment; use and customize Outlook Today Read, create, and send e-mail messages; reply to, format, and check spelling in messages; forward, delete, and restore messages; work with attachments; and print messages Set delivery options for messages; flag messages; request a read receipt; use and create views for your mail; arrange, sort, and filter messages; use Instant Search to quickly search the current folder; and specify settings for controlling junk e-mail.
• Use Contacts to add, modify, and organize business and personal contacts; use different views to show contact details; customize an electronic business card; manage and use address books; and create contact groups.
• Use the Tasks folder to add, edit, and mark tasks; assign tasks; accept or decline a task request; send an update; and track an assigned task.
• Use the Calendar to create single and recurring appointments; change and delete appointments; add events and holidays to the Calendar; and change views.
• Use the Calendar to schedule meetings; read and respond to meeting requests; reserve resources; manage meeting responses; and update and cancel meetings.