Microsoft Outlook – Introduction training provides you with the skills and knowledge to be able to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, and create task requests for others to perform.
Overview:
Microsoft Outlook – Introduction training provides you with the skills and knowledge to be able to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, and create task requests for others to perform.
The Microsoft Outlook Introduction course covers:
email concepts
getting started with Outlook
sending email
receiving email
working with attachments
flagging messages
junk email
working with the calendar
people
tasks
getting help
Learning Outcomes:
At the completion of this course participants will be able to:
Understand some of the more basic email concepts
Start Microsoft Outlook and navigate its key features
Create and send email messages
Receive emails in your Inbox and then work with them
Competently work with file and item attachments within email messages
Work with message flags and reminders
Work effectively with junk email
Work with the Calendar feature
Create and work with contacts
Create and work with tasks
Corporate Training Options provides Customer Service Excellence training and Leadership Development Programs for over 7,000 clients around Australia.
Each CTO instructor has specific areas of expertise, enabling them to provide you with invaluable help when you are seeking to maximise your investment in yourself and your team. We guarantee the highest possible standard of tuition, personalised to suit your exact requirements.
Leadership Development Programs produce leaders who are capable of building and developing effective teams, which gives them a critical advantage over others in their field.
Customer Service Excellence training provides a cost-effective way of ensuring your Customer Service team are up to speed with the skills and techniques that will delight and satisfy your customers.
We also provide training in the technology you need to support your team, whether they work from a central office, or remotely.
All training can be provided onsite at your workplace, or online for distributed teams who work remotely from all around the world rather than being centralised at a single physical location.
So if you're ready to make the most of your upcoming leaders and customer service teams within your organisation, contact Corporate Training Options today for friendly, professional advice.
We'll discuss your specific needs, and tailor your training programs to develop the unfulfilled potential of both your individual leaders and your customer service teams.
Discover how to manage data and information with easy. Microsoft Access is an information management tool that helps you store information for reference, reporting, and analysis.
Microsoft Visio Training Courses are offered by Wall to Wall Computer.
This basic Microsoft Excel course is ideal for beginners who want to learn how to produce spreadsheets, work with data and perform basic calculations.
Microsoft Excel is a spreadsheet program that allows for the storing, organising and manipulation of data. It can be used to do calculations using formulas, chart data, create pivot tables and create macros.
Word Intro/Intermediate Training is for people who have not used Word before, and for self-taught users wanting to enhance their knowledge.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy