Microsoft Outlook Introduction Training Course

Overview:

This Microsoft Outlook training class introduces the interface and gets students up and running quickly working with messages, calendars, and contacts.

After completing this course, students will be able to:

• Work with new features in Outlook

• Work with the Ribbon, Tabs, Groups, and Commands.

• Work with the Backstage View.

• Set up accounts and work with messages.

• Work with calendars and contacts.

Course Outline:

• The Outlook Environment

• Outlook Views i.e. To-Do Bar

• Email Concepts

• Creating and Formatting a New E-mail

• Send an E-mail

• Using E-mail CC and BCC

• Forwarding an E-mail

• Creating an E-mail Signature

• Modifying and Applying E-mail Signatures

• Inserting E-mail Attachments

• Creating a Folder and Sub Folder Structure

• Moving, Copying and Deleting E-mails

• Searching for E-mails

• Delivery E-mail Options

• Recalling a Sent E-mail

• Inserting Objects into an E-mail, i.e. Table, SmartArt

• Inserting E-mail Quick Parts

• Categorising E-mails

• Creating Contacts

• Creating Group Contacts

• Managing Contact Views

• Creating an E-mail Business Card

• Using Outlook Notes

• Formatting Notes

• Using Outlook Options

This course includes:

• Training from an experienced Microsoft trainer

• Computer / Laptop to use for the duration of the course (classroom & onsite courses only)

• Detailed course notes and sample exercises

• Full colour course manual

• Free online training videos

• Refreshments (classroom courses only)

• A recording of the training course (virtual courses only)