Microsoft Outlook (Level 1)

Overview

About this course

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees.

As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This material will benefit users of any current Office version. The classroom environment setup is based on Office 2019. This course is the first in a series of two Microsoft® Office Outlook® 2019/2021 courses.

It will provide you with the basic skills you need to start using Outlook 2019/2021 to manage your email communications, contact information, calendar events, tasks, and notes.

This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification.

Outline

Lesson 1: Getting Started with Outlook 2019

• Navigate the Outlook Interface

• Work with Messages

• Access Outlook Help

Lesson 2: Formatting Messages

• Add Message Recipients

• Check Spelling and Grammar

• Format Message Content

Lesson 3: Working with Attachments and Illustrations

• Attach Files and Items

• Add Illustrations to Messages

• Manage Automatic Message Content

Lesson 4: Customizing Message Options

• Customize Reading Options

• Track Messages

• Recall and Resend Messages

Lesson 5: Organizing Messages

• Mark Messages

• Organize Messages Using Folders

Lesson 6: Managing Your Contacts

• Create and Edit Contacts

• View and Print Contacts

Lesson 7: Working with the Calendar

• View the Calendar

• Create Appointments

• Schedule Meetings

• Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes

• Create Tasks

• Create Notes