Microsoft Outlook (Level 2 Personal Management)

Outlook Level 2 – Personal Management

What Can You Expect?

This course will provide you with the skills to customise the Outlook environment, calendar, contacts and e-mail messages.

What Is Required From You?

Learners should be familiar with using a mouse and keyboard and comfortable in the

Windows environment. A thorough knowledge of Outlook mail is recommended.

Assessment Strategy

The assessment methodologies used in this course are to determine and recognise learner competence against the criteria in the related unit standard. Learners are required to successfully complete both Formative and Summative assessments.

Unit Standard Alignment

• SAQA ID: 258897                                       NQF Level:  2                     Credits: 2
• US Title:     Apply Electronic Messaging and Calendar Application.

1 Day Course Content

Customising Message Options

• Modify Message Settings

• Modify Delivery Options

• Change the Message Format

• Create a Contact Group

• Insert a Hyperlink

• Manage Rules

Organise and Locate Messages

• Sort Messages Using Multiple Criteria

• Find Messages Using Instant Search

• Find Messages Using Multiple Criteria

• Filter Messages

• Organise Messages

• Apply Security Settings to Messages

• Manage Junk Email/Block Email

Organising Messages

• Manage E-mail Messages

• Move E-mail Messages into Folders

• Open and Save an Attachment

Managing Contacts

• Add a Contact

• Sort Contacts

• Update Contacts

Scheduling Appointments

• Explore the Outlook Calendar

• Schedule an Appointment

• Edit Appointments

• Print the Outlook Calendar

Customise the Outlook Environment

• Manually Archive a Folder

• Set Automatic Archive Options

• Customise the Ribbon

• Customise the Quick Access Toolbar

• Customise the To-Do Bar

• Create and Manage Folders

What Will I Take Back To Work With Me?

This practical, hands-on course will allow you to make the most of Outlooks features. Learning how to manage your Outlook can save you time, help you work more efficiently and synchronise your work.