Microsoft Outlook Training Course

Outlook, part of Microsoft Office Editions—the easiest way to help more people use information to make a positive impact on business. The Office Editions offer new technologies and features while improving upon existing and familiar tools. In addition, the Outlook offer's new ways to organize and manage e-mail and make more use out of the working day.

This 1 Day Outlook course aims to give users knowledge to work within the whole Outlook environment. By the end of the course, users will be able to take advantage of all the available Outlook features to enable simple information and resource distribution.

Email Tools

• Using a wide range of options when sending and receiving emails

• Add Attachments

• Change Email Importance

• Format Email Text

• Email Signatures

• Saving Emails in Folders

• Deleting and Recovering Email

• Junk Email

• Understanding CC and BCC

• Search Folders

• Flagging/ Categorising Mail

• Tracking Emails to multiple Recipients

• Working with Sensitive E-Mails

• Quick Steps

Calendar

• Managing the electronic diary

• Creating and editing calendar appointments

• Colour coding your appointments

• Converting E-Mails into Appointments

• Re-occurring Appointments

• Inviting others to your meetings

• E-Mailing your Calendars

• Setting Calendar permissions

Public Folders

• Sharing your Outlook Folders with everyone else.

Contacts

• Keeping control of lots colleagues and customers details

• General Details

• Advanced Details

• Managing Correspondences

• Import/Export Contacts

• Sharing Contacts

• People Pane

Working with Tasks

• How to manage your To-Do List

• Creating Advanced Tasks

• Assigning Tasks to other Users

• Accepting/Declining Tasks

• Re occurring Tasks

• Sharing Tasks

• Working with Flags

Notes

• Quick Notes for those little reminders

Backstage Options

• Customise Outlook to work with your personal settings and preferences

• Account Settings

• Out of Office Rules

• Cleaning up Mailboxes

• Backing Up Emails

• Customise Advanced settings

• Signatures

• Managing Rules and Alerts