No matter who you are or what you do, whether at work or in the community, you are likely to be involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredient
DurationMinute Taking
By the end of this Minute Taking course, you will be able to:
Recognise the importance of Minute Taking
Develop key Minute-Taking skills
Understand the Problems and Solutions of Minute Taking
Learn techniques to improve your Listening Skills
Use Critical Thinking Techniques when taking Minutes
Be organised "before", "during" and "after" Minute Taking meetings
Understand how reading Body Language can support your Minute Taking
Know how valuable a good working relationship with the Chair of the meeting can improve your Minute Taking
Be able to resolve many of the complaints that affect Minute Takers
Be able to write Minutes that are suitable for formal meetings, informal meeting, and action minutes
Be an efficient Minute Taker in any type of meeting
Effective Minute Taking
Course Content
Minute Taking
No matter who you are or what you do, whether at work or in the community, you are likely to be involved in meetings. Meetings are costly, whether they are held in a company boardroom or at the local coffee shop. To ensure that meetings are productive and worth the expense involved, three ingredients are necessary:???????
an Assurance of Closure
a strong Chair or Leader
Accurate Minutes
It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This 1 Day Minute Taking Course will give you the skills and knowledge to understand your role as a Minute Taker and give you the necessary tools and techniques for producing Minutes that include all the essential information needed, as outlined below:
Content
Defining the Role of the Minute Taker and understanding what Minute Taking is.
Identifying Problems and Solutions
The importance of the role of the Minute Taker
The Skills and Key Skills of a Minute Taker
Listening Skills
Critical Thinking skills
Organisational Skills
Meeting Agreements
The Chair
The Minute Taker
The Participant
Minute Styles
Formal & Informal Minutes
Action Minutes
What to Record? Techniques for Preparing Minutes
Taking Minutes in an Interactive Meeting
Post Meeting
How to write the Minutes and determine what to include.
The Minute Book
Action Planning
Covid Related Cancellations
In response to the impact of Covid with regards to the increasing rate of infections and the need for people to self-isolate, we aim to be as flexible as we can with regards to recognising the need for people to cancel training at short notice.
Therefore, if you need to cancel a course due to Covid, we will be happy to either move you to a different course at a future date, in the the case of public/open courses, or reschedule a new date for any In-House training, without charging a Cancellation Fee.
Please note that we will raise the invoice for the original dates of the In-House training and our payment terms are 30 days nett from the date of invoice. If the cancellation is not Covid related, the following policy terms apply.
Course Cancellation Policy
With regards to the bookings we receive in relation to both our Public / Open Courses, and also our In-Company training, we recognise that there are times when people need to cancel or change dates at the last minute due to a variety of different reasons.
As a company we consistently do our best to offer our customers and clients as much flexibility as possible with regards to accessing our services, and will endeavour to change dates and swap people onto alternative courses where we can.
However, there are times when this is not possible if tutors, venues, catering, etc have already been booked, such as in the case of Public/Open courses, or in the case of In-Company training where dates have been secured in the diary for a period of time, which has resulted in other requests for training being declined.
We must try to ensure that all parties concerned, where possible, are not disadvantaged through loss of earnings and have therefore, introduced the following policy with regards to bookings made with us.
Public Courses (Open Course Bookings)
Delegates cancelling a course or changing a course date, delivered by Courtney Associates, must do so at least 10 working days in advance in order to avoid paying a 50% cancellation fee. If Cancellation notice is received less than 5 working days prior to the course date, the cancellation charge will be 100% of the training fee.
It is possible to substitute a delegate up to the commencement of the course without incurring a penalty. However, we must be notified by email or phone of the name of the new delegate as soon as the substitution has been decided.
In House Training
For training that is delivered on a client’s site, there is no penalty if a cancellation notice is received 15 working days prior to the onsite training date. If a cancellation notice is received by Courtney Associates less than 15 working days but more than 7 working days prior to the training date, the cancellation charge is 50% of the training fee.
If a cancellation notice is received by Courtney Associates less than 7 working days prior to the training date, the cancellation charge is 100% of the training fee.
e-Learning Courses
Where a student purchases a course but then has a change of mind, we offer a full 30 day money back guarantee. We will offer a full “No Questions Asked” refund within 30 days of purchase so long as the course has not been accessed.
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You can retake this assessment three times. If, after the third time, you have not passed the assignment, we will be unable to issue you with a certificate of completion.
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