This course provides a variety of best-practice frameworks to help delegates filter the essential information from a meeting and record it in a useful, consistent way that they can adapt to the needs of their organisation.
DurationOverview
Meetings are vital in many businesses, but often their effectiveness is lost because the information they provide isn’t recorded accurately or the actions required aren’t clearly communicated.
This course provides a variety of best-practice frameworks to help delegates filter the essential information from a meeting and record it in a useful, consistent way that they can adapt to the needs of their organisation.
Rather than relying on speedwriting, this course focuses on drawing out key points and making notes relevant to the needs of stakeholders in the room. It shows how to compile concise meeting notes, covering all key points without wasting words or time.
Who Will The Course Benefit?
This course is suitable for anyone who is required to take formal, factual records of meetings and distribute action points afterwards.
The courses can be tailored to include the templates for minutes used within an organisation and any associated guidelines.
It’s often chosen by PAs and administrators, but can be suitable for nearly any role
Typical challenges faced by delegates include filtering information and applying minute-taking best practice in the context of their own needs.
Course Content
A checklist of what should be included in minutes
An understanding of the important dynamics between the minute taker and chairperson
Using Active listening techniques to enhance concentration
Skills to present minutes clearly, accurately, and professionally
Detailed knowledge of what makes a great set of minutes
The ability to filter and summarise large amounts of information
How to overcome difficulties during and after the meeting
A blended learning experience allowing you to continue to develop skills in the workplace
Skills Gained
Examples of minute structures and their purpose are discussed and the delegates undertake exercises throughout the training to emphasise key points. The minute taker’s role is explored in detail and there are opportunities to develop practical skills needed to be a minute taker.
We’ve been providing successful training and development programmes since 1996 and we love it! We get a buzz from the altruistic sense of genuinely helping people, of unlocking potential and helping individuals, teams and organisations to be the best that they can be!
At Elliott Training we believe that at the heart of any business there must be a focus around culture, passion and the desire to make a difference. As one of the UK’s leading training companies, we’re passionate about the power of training.
We know your people are your biggest asset, so we use all our knowledge and experience to create award-winning training programmes that inspire your people and enable your business ambitions.
It is our fundamental belief that an organisation is only as good as its people. Creating a balance that combines the correct depth and blend of skills is fundamental to the achievement of goals within your business. We align our programmes to your organisational values, culture, vision and strategy; making sure you have the right people, with the right skills at the right time.
We have a wealth of experience gained from our extensive work within Leadership, Management and Customer Service. We will work closely with you to identify the successes, strengths, best practices and gaps that are delivering current results before putting together a programme to address area’s where improvement in skills, behaviours and knowledge can be encouraged.
Our approach to training and development is to make a difference. We develop programmes that inspire people to think differently, behave differently and continue to make a difference when they return to the workplace
Whilst all our work is underpinned by the best that psychology and business brains have to offer – it is translated into memorable and usable tools and techniques for everyday use in business and in life. We’re unashamedly eclectic in our use of theories and concepts – we take the best from all schools of thought and create what feels right.
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As the businesses we work with grow, so do we. It makes the hectic world of business all the more enticing and not to mention a little FUN! I look forward to meeting many more inspiring business leaders over the coming months – Hilary Steel
The value and importance, to any organisation, of accurate and effective minutes, should not be underestimated. Good minute taking skills are invaluable and a good minute taker worth their weight in gold.
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To master business etiquette is to improve immediate and long-term career prospects in any area of business.
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