Ensure that the minutes you take at meetings are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.
Minute Taking
Ensure that the minutes you take at meetings are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.
Introduction
• Why have meetings and why take minutes
• The difference minutes can make
• Why minutes must be clear and accurate
Becoming a minute-taker
• What is the role of a minute taker?
• Skills required by a minute taker
• The tasks of the effective minute taker
Preparation before a meeting
• The role of the chair and how to work with your chair
• Discussing the meeting with the chair before it starts
• Understanding the aim of the meeting
• Preparing the agenda
The meeting
• Effective listening and understanding
• Analysing what is being said
• Taking notes and deciding what to record
• Impartial recording of the meeting and points made
• Identifying individual contributors
• Maintaining your concentration throughout the meeting
Writing up the minutes
• The difference between informal and formal minutes
• Choosing which style is appropriate for a meeting
• Transcribing your notes
• How much details to include
• Structuring the minutes
• Writing in a clear, concise style of English
• Good use of grammar and language
• When to use jargon and abbreviations
• Formatting the minutes in an easy to read and digest layout
Editing the minutes
• Assessing the minutes - what are they trying to achieve
• Ensuring the minutes are actionable
• Getting input from other attendees
• Distributing the minutes
Questions and answers
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For any individuals who need to understand the art of communication, ensuring effective delivery of a message at all levels reducing the time and energy wasted by trying to clarify ambiguous messages, or unclear instructions.
This course aims to help improve written communication and allow delegates to express themselves with greater clarity and brevity.
This course is tailored for delegates who want to improve Relationship both internally and externally, those staff whose actions can have a significant impact on their Company’s Reputation.
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You need confidence in an interview situation/team interactions/managing your colleagues
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