Ensure that the minutes you take at meetings are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.
Minute Taking
Ensure that the minutes you take at meetings are clear, accurate and professional. Learn to work with the chair, prepare the agenda and confidently record the meeting.
Introduction
• Why have meetings and why take minutes
• The difference minutes can make
• Why minutes must be clear and accurate
Becoming a minute-taker
• What is the role of a minute taker?
• Skills required by a minute taker
• The tasks of the effective minute taker
Preparation before a meeting
• The role of the chair and how to work with your chair
• Discussing the meeting with the chair before it starts
• Understanding the aim of the meeting
• Preparing the agenda
The meeting
• Effective listening and understanding
• Analysing what is being said
• Taking notes and deciding what to record
• Impartial recording of the meeting and points made
• Identifying individual contributors
• Maintaining your concentration throughout the meeting
Writing up the minutes
• The difference between informal and formal minutes
• Choosing which style is appropriate for a meeting
• Transcribing your notes
• How much details to include
• Structuring the minutes
• Writing in a clear, concise style of English
• Good use of grammar and language
• When to use jargon and abbreviations
• Formatting the minutes in an easy to read and digest layout
Editing the minutes
• Assessing the minutes - what are they trying to achieve
• Ensuring the minutes are actionable
• Getting input from other attendees
• Distributing the minutes
Questions and answers
Everyone who attends a classroom course tells us the same thing - there's an amazing vibe and energy. It doesn't happen by accident, our front of house staff are amazing. We hire people with interesting stories from all over the world, who understand how to put people at ease.
We play great music that's curated to make you feel ready for the day ahead. We want you to feel like you've arrived at the house of an old friend. Welcomed, relaxed and looked after.
We can tailor programmes and consultancy to your needs - and this brand of course is growing in popularity year-on-year.
This one-day course will provide staff with the essential communication skills they need to work effectively and confidently with clients, customers and colleagues. Good communication skills help staff increase their performance, reducing the time it takes to achieve both business and individual go...
This course is designed to help you identify the essential skills required for effective minute taking, consolidate your existing skills, and increase your confidence in this area.
This course is designed to give you guidelines and essential skills to help you write clear and effective notes and minutes for meetings.
Communication is king and even more so during times of crisis and change. Non-verbal Communication can constitute up to 70% of what we are saying and can have 8 times more impact than words e.g.
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