This course will benefit both you and your organisation by learning how to capture the critical detail from meetings, and disseminating clear action points to the right people.
DurationWho Is This Course For?
These minute taking courses are for people who need to take accurate and factual meeting minutes.
Benefits
This course will benefit both you and your organisation by learning how to capture the critical detail from meetings, and disseminating clear action points to the right people.
Course Syllabus
Why Take Minutes?
Establishing the purpose of minutes within your organisation
Matching minutes with their intended audience
Understanding the different types of minutes
Meeting Preparation
Purpose and clear agenda
How an agenda leads to improved minute taking
Liaising with the chairperson
The checklist: essential preparation for a meeting
Key Listening Skills
Identifying personal barriers in your listening habits
Practical listening techniques to improve your listening skills
Essential Note Taking
Practical note taking tips and techniques to work quickly and accurately
Getting the key points and relevant facts
Identifying examples of good minutes
Reworking bad minutes
Summary and consolidation
We seek to provide an unrivalled value and quality service, enabled by our unique business model. We are excited to announce that we have resumed face-to-face training both on our public schedule and onsite.
We're here to help - from Managing Teams Remotely, using Microsoft Excel for informed financial decisions, presentation skills for a winning sales pitch, to leadership & development programmes.
The professionalism and performance of our people is fundamental to us. Our company culture brings together individuals that cooperate through trust. Bureaucracy and micro-management are kept to a minimum. No photocopiers exist and only essential paper documents are retained.
Our working relationships are typified by their openness and the common goal to achieve the best performance in our industry, both personally and organisationally. The team enjoys a high level of decision making authority, allowing flexibility and creativity.
By working with individuals that have the passion and integrity to deliver, the management team is freed from policing and able to focus on continuous improvement. Feedback to drive quality development is continuously applied from a 100% client satisfaction sampling system.
This course is ideal for anyone looking to enhance their interpersonal relationships and effectiveness in presenting a clear and positive message.
This two day course uses Behaviour Analysis as a training tool for categorising, observing and recording verbal behaviour. This allows analytical identification of the behaviours that will allow you to more regularly achieve successful outcomes and positive momentum in your meetings.
Delegates who want to focus on advanced communication techniques and determine the best way of having an impact on others and communicating with maximum effect.
Minutes act as a public record of what was discussed and agreed at a meeting. The skill of minute-taking, from layout to discussion summaries, is therefore incredibly important.
This module covers the sixth of fifteen standards of the Care Certificate, 'communication'. It will provide knowledge of using effective communication at work,
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