Minute Taking Skills

Communication is the process of two or more individuals exchanging thoughts, views, facts, and feelings in such a way that each person arrives to an understanding of the message that is being delivered that is shared by all.

This 1 Day Course explores the essential communication skills and techniques, including assertiveness training, required by all managers. Through examining the components of communication, delegates learn how to conduct team briefs, counsel others, provide feedback and how to successfully manage th...

NC Training Services was established in 2002 by experienced trainer and end user, Nicola Coles. After a further 11 years of successful delivery of training courses to a plethora of clients the company’s growth was culminated in obtaining ‘Ltd’ status in 2013.

This course will examine different forms of communication styles, how people’s lived experiences can affect their interpretation, and provide practical advice on strategies and resources to aid inclusive communication. It covers issues around disability and neurodivergence, gender-neutral languag...

his workshop discovers how to set the appropriate tone for your emails, both in-house and to other organisations. Explore the question of language register, how to establish authority and show tact in response – and learn how to self-edit before hitting 'send'.