National Certificate In Generic Management

by Capital Hotel School

This programme aims to upskill employees that are currently employed in a supervisory role or who wish to advance their career or further their education.

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Capital Hotel School Logo

img Duration

12 Months

Course Details

This programme aims to upskill employees that are currently employed in a supervisory role or who wish to advance their career or further their education. The learner will acquire skills to:

  • Gather and analyse information.

  • Analyse events that impact on a business and its competitive environment.

  • Comply with organisational standards.

  • Motivate an individual or team.

  • Negotiate in a work situation.

  • Understand the role of business strategy as it applies to junior management.

  • Manage the budget within a specific area of responsibility.

  • Apply management principles and practices within a specific area of responsibility.

  • Manage work unit performance to achieve goals.

  • Behave ethically and promote ethical behaviour in a work situation.

  • Demonstrate understanding of the consequences of HIV/AIDS in a work unit.


Learning Outcomes:

The learners who achieve this qualification will be able to demonstrate competencies in management relating to planning, organising, leading, controlling and ethics. Overall, this qualification will ensure that learners are capable of:

  • Developing plans to achieve defined objectives.

  • Organising resources in accordance with a developed plan.

  • Leading a team to work co-operatively to achieve objectives.

  • Monitoring performance to ensure compliance to a plan.

  • Making decisions based on a code of ethics.


Minimum Entry Requirement:

  • Grade 12 (Matric)



  • Services SETA Certificate – NQF Level: 4

  • Arcadia Branch

    919 Stanza Bopape Street, Arcadia, Pretoria

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