National Certificate in Tourism (N4-N6)

The programme progresses through three levels. Each N level takes place over one semester. After each semester, students are eligible for a National Certificate on that level.

We recommend continuing through all three levels in order to qualify for the National Diploma. The National Diploma requires students to work for 18 months at a Tourism institution before they are entitled to receive a National Diploma.

Career Paths:

• Tourism information Desk

• Travel agent

• Tour Operator

• Retail Agent

• Airports and Airline Clerk

• Car Rentals Agent

• Hotel Receptionist/Porter

• Convention Planner

• Concierge

Learning Outcomes:

• Financial Record Keeping, Principles of South African Law

• Fares within Africa

• Dealing with enquiries, complaints an conflict, Written Communication, Presentations, Advertising, Organisational Communication

• Hotel Organisation, The Hotel Reception, Reception, Legal Aspects

• Car Hire, Foreign Currency, Travel Insurance, Special International Travel, Hotel Reservations, Tour Planning and Budgetinga