National Certificate (Incident Management)

Purpose:

• This qualification will contribute to increasing levels of efficiency and effectiveness and will develop a common integrated and co-ordinated approach to transport or other related incident management.
• It provides learners with a formal qualification that allows for recognition, further mobility and transportability.
• A person acquiring this qualification will be able to have an understanding of transport or other related incidents, transport or other related incident management, protocols and planning.

Entry Level Requirements:

• English at NQF level 4
• Numeracy at NQF level4
• Communication at NQF level 4 
• Computer literacy at NQF level 1
• Emergency service response at NQF level 4
• The learner will be able to obtain  the necessary applied competence to improve service delivery, accept  responsibility and accountability for actions taken, acknowledge and recognize special expertise, improve ways to manage transport or other related incidents, make informed decisions and action plans, and use technology optimally.

The qualification aims at developing a competent and professional work force to manage a transport or other related incident. 

Course Content:

•  Apply self and business management principles to establish and manage effective workplace relationships by utilising business skills and processes; and communication skills.
• Assess and analyse an incident in the context of the district, provincial, national and international environment.
• Establish a joint an incident management team. 
• Co-ordinate and manage an incident management team. 
• Provide and maintain continuous evaluation and feedback of an incident.