We tailor training courses to your precise needs, working with your policies, procedures and values. We frequently blend several skill elements together supporting specific business goals and themes.
DurationNavigating Difficult Conversations course is offered by The Leadership Growth Company
We tailor training courses to your precise needs, working with your policies, procedures and values. We frequently blend several skill elements together supporting specific business goals and themes.
We favour a practical approach with our training including role-plays, case studies and in some instances working with actors. Our philosophy has always been, that you can talk ‘until the cows come home’ but unless you try out new skills and practice them, nothing will change.
We flex with the needs of each group of delegates and embrace both managers and their teams from various departments with various experience levels.
The aim is always to build confidence and to inspire change!
Our Approach
Everything we deliver is designed to help you gain the most from your Managers and their teams. Our training solutions incorporate the very latest in business thinking, and our delivery will follow these underlining principles:
Ignite
We will ignite excitement about the prospect of learning, grabbing attention and focus.
Involve
We will involve real business issues, drafting scenarios to base activities and discussions.
We will involve through personal challenges with high expectations of your learners.
Immerse
We will provide long term support, embedding newly found behaviours.
We will work with you in collaboration, building a strong in-house support system.
Inspire
We will provide an inspiring experience that is positively uplifting and empowering, developing a strong sense of self believe and a desire to achieve.
We have been a key training partner providing tailored training programmes to many private and public ambulance services, and universities throughout the UK for over 30 years.
This course will identify methods of dealing with different people and situations involving clients, colleagues and the general public
The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.
our team will work with you to understand your specific and unique training requirements.
Managers often struggle to know what to say. More specifically how to open a conversation, what questions to ask, how to really listen, how to be consistently supportive and care for themselves.
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