People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
DurationCourse Summary
People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.
Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two-day workshop will provide you with a basic comfort level to negotiate with both internal and external clients.
This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
Negotiating can be daunting as a concept. This session will go through the best techniques on how to achieve successful results in any situation.
Course Prerequisites
No previous experience is required.
Key Benefits
Understand how often we all negotiate and the benefits of good negotiation skills
Recognise the importance of preparing for the negotiation process, regardless of the circumstances
Identify the various negotiation styles and their advantages and disadvantages
Develop strategies for dealing with tough or unfair tactics
Gain skill in developing alternatives and recognizing options
Have the opportunity to practice the how to of these skills in a supportive environment
Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA
Who Should Attend?
Anyone who wishes to master the art of negotiation.
Course Certification
GTG Certificate
The Glasgow Training Group was established in Kirkintilloch, Glasgow, in 1971, with the aim of delivering high-quality apprenticeships across the West of Scotland for the automotive industry.
The company, which was created by an automotive retail consortium including Sir Arnold Clark, brought about much-needed change for apprentices and the entire industry, and introduced a varied and innovative training programme that would grow to become one of the most respected in the UK.
Purchased by the Arnold Clark Group in 2003, the business soon became known as GTG Training Ltd. and expanded its offering to provide high-quality training courses and education across a wide range of disciplines, such as Business Skills, Computer & IT, Health & Safety, Transport & Logistics and Automotive Technical.
With £50million of investment since 2004, GTG now owns five dedicated training centres – in Glasgow, Edinburgh and Wolverhampton. At the very core of the business lies a deep-seated passion for providing high-quality apprenticeships.
We recognise the importance of investing in the future workforce and our aim is to give learners the skills and experience they need to succeed in the automotive, transport and health and safety industries.
GTG hears the voice of its stakeholders and is always considering how best to meet their needs, including clients, learners, delegates, staff, the Board and the wider industry. That’s why we consistently reinvest our profits to provide flexible and effective workspaces, up-to-date technology, relevant and modern equipment, dedicated staff and more.
The growth of the business has coincided with a number of important milestones – becoming the official provider of fleet services and volunteer training for the Glasgow 2014 Commonwealth Games; a visit from Prince Charles in 2015 following our involvement with Prince’s Trust Get into Cars initiative and our Training Provider of the Year award at the 2019 Talent in Logistics awards.
With the approval of many prestigious bodies, such as SQA, IMI, RHA, ILM, FTA, City and Guilds, GTG has defined its position as one of the UK's most innovative, experienced and qualified training providers.
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